Unified Communications Rollout Technician

Morris Technology Solutions (MTS) is supporting a large-scale Cisco Unified Communications implementation at a major hospital system. We are seeking Entry-to-Mid-Level Technicians to join a dedicated rollout team deploying pre-configured devices throughout the facility. This is a hands-on, field-based role ideal for individuals looking to deepen their Cisco UC experience in a real-world enterprise environment.

Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting.

• Join a fast-growing consultancy in a position with growth and promotional opportunities. Over 100% growth since 2022
  
• Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS provides visibility into the Senior Leadership roles within the customers we consult for.
  
• MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor!
  

• Support the physical rollout and deployment of pre-configured Cisco UC devices across hospital departments
  
• Coordinate device installations with clinical and administrative teams
  
• Ensure functionality of phones and UC endpoints post-deployment
  
• Troubleshoot basic install issues and escalate complex matters to senior engineers
  
• Track and document all installation activity in project tools or ServiceNow as needed
  
• Provide daily walk-throughs of designated install zones
  

• 1-3 years of IT field support, telecom deployment, or network/VoIP installation experience
  
• Familiarity with Cisco UC tools or environments
  
• Ability to follow detailed deployment playbooks and installation SOPs
  
• Must be physically capable of walking long distances across hospital campuses throughout the day
  
• Reliable transportation and ability to work full onsite schedule
  
• Strong interpersonal communication; able to interface with clinical staff professionally
  
• Commitment to hospital compliance protocols including PPE, background, and health screenings
  

• Experience with any of the following:
  

+ Cisco CUCM (Call Manager)

+ UCCE or UCCX

+ Cisco Jabber, Unity, TMS

+ IP phone provisioning or VoIP endpoint rollout

• Prior experience working in hospital, clinical, or healthcare-adjacent environments
  
• Knowledge of network drops, patch panels, or basic telephony infrastructure
  

• Ability to occasionally lift and move items up to 40-50 pounds (e.g., equipment pallets or supply boxes).
  
• Must be able to stand or walk for extended periods during an 8-hour workday.
  
• Comfortable using ladders or stairs as needed to access work areas.
  
• Manual dexterity required for tasks such as typing, operating tools, and handling mobile devices.
  
• Work may involve exposure to variable environmental conditions, including temperature changes, moderate noise levels, and dust.
  

• Candidates must be comfortable working in a healthcare setting.
  
• Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.