Resource Support Coordinator

Department: 40003830 Staffing Office and Float Pool

Shift: Day/Evening (United States of America)

Hours: 40

Contract: Non-Union-NCT

Weekend Rotation: None

Job Profile Summary: The Resource Support Coordinator plays a key role in maintaining the operational flow of care by creating accurate staff schedules and managing timecards for supported departments. With a strong understanding of union contracts and organizational scheduling guidelines, you ensure that staffing plans are fair, compliant, and responsive to departmental needs. Your work supports both staff and leadership by providing timely, well-organized schedules and ensuring timecard accuracy for payroll and reporting. Through your attention to detail and commitment to consistency, you help create a dependable environment where care teams can focus on what matters most-supporting patients.

Job Description:

Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines. Supports daily staffing office functions.

Principle Responsibilities

• Scheduling Responsibilities.
  

+ Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.

+ Uses electronic staffing technology to process staff schedule requests.

+ Becomes familiar with the use of position control and how it relates to hiring and schedule impact.

+ Implements annual scheduling processes for following year.

+ May schedule and track employee’s required education.

• Timecard Responsibilities.
  

+ Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.

+ Inputs, updates, and reconciles timecards for accurate payroll processing.

+ Help employees resolves payroll disputes in conjunction with the payroll service center.

+ Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.

• Staffing Responsibilities
  

+ Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)

+ Generates accurate and timely reports.

+ Rotates weekend call shifts to cover staffing.

• Department Responsibilities
  

+ Attends, participates, and may lead huddles when appointed.

+ Provides administrative and operational support for routine business support tasks and activities.

+ Escalates questions to senior level Resource Support Coordinators or department leaders

+ Maintains standard work and processes identified in department.

• Other duties as assigned.
  

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  
• 2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel
  

Preferred Qualifications

• High school diploma or GED
  
• Associate's or Vocational degree
  
• 2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task
  
• 2 to 5 years Staffing Office Experience
  

Physical Demands

• Sedentary:
  
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently
  

Additional Job Description:* 1.0 FTE (80 hours per two-week pay period)

• 8-hour day and evening shifts (5am - 1:30 pm and 9am-5:30pm)
  
• No weekends
  

Additional Preferred Qualifications

• Previous staffing and scheduling experience in a hospital setting using UKG Pro WFM
  

Pay Range:

Pay Range: $22.71 to $31.13 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
  
• PTO/Time Away
  
• Retirement Savings Plans
  
• Life Insurance
  
• Short-term/Long-term Disability
  
• Paid Caregiver Leave
  
• Voluntary Benefits (vision, legal, critical illness)
  
• Tuition Reimbursement or Continuing Medical Education as applicable
  
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
  
• Allina Health is a 501(c)(3) eligible employer
  

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.