Reception/Office Manager

We are seeking a highly organized, kind and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors in person and over the telephone, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, proficiency in office management, and the ability to multitask effectively in a fast-paced environment.

• Greet and assist visitors in a friendly and professional manner.
  
• Manage multi-line phone systems, directing calls to appropriate personnel.
  
• Handle incoming and outgoing correspondence, including emails and mail.
  
• Maintain organized filing systems for easy access to documents.
  
• Perform data entry tasks accurately and efficiently.
  
• Schedule appointments and manage calendars for staff members.
  
• Provide clerical support, including proofreading documents and managing office supplies.
  
• Support customer service efforts by addressing client inquiries and concerns promptly.
  
• Assist with administrative duties such as data entry, website updating, proofing documents, and following up open tasks
  
• Assist Funeral Directors with completion of arrangements
  

• Previous experience in a front desk or receptionist role is preferred.
  
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Familiarity with multi-line phone systems and excellent phone etiquette.
  
• Strong organizational skills with the ability to manage time effectively and prioritize tasks.
  
• Experience in clerical work or office management is required.
  
• Excellent typing skills with attention to detail for accurate data entry and proofreading.
  
• Previous experience in Funeral Industry is advantageous but not required.
  
• A proactive approach to customer support with a focus on delivering outstanding service.
  
• Join our team as an Office Manager/Receptionist where you will play a crucial role in creating a comforting environment while supporting our operational needs. We look forward to welcoming an enthusiastic individual who thrives in a dynamic workplace!
  

Job Type: Full-time

Pay: $3,300.00 - $4,500.00 per month

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Experience:

• Front desk: 1 year (Required)
  

License/Certification:

• Drivers License (Required)
  

Location:

• Lees Summit, MO 64063 (Preferred)
  

Ability to Commute:

• Lees Summit, MO 64063 (Required)
  

Work Location: In person