Que Bueno Suerte! | Front of House Shift Supervisor

Mission Yogurt is seeking a

Front of House Shift Supervisor for Que Bueno Suerte!, an innovative, modern Latin restaurant with artful surroundings which are inspired by the boldness of Mexico, located in Denver’s Platt Park Neighborhood.

We are seeking a leader who is ready to make decisions necessary to achieve excellent results. If you have strong leadership and people skills with a passion for the restaurant industry, we want to talk to you about becoming an integral member of our team!

What Mission Yogurt Offers You:

We offer a full affordable benefits package!

• Medical, Vision, Life, and Dental offered after the first of the month following 60 days of full-time employment;
  
• Paid Sick Leave
  
• 401(k) with company match
  
• Free meal during shifts worked
  
• Opportunity for growth!!
  

What We Are Looking For:

• Candidates who: possess at least two years of restaurant supervisor experience in a full service restaurant.
  
• Bar background.
  
• Delivers superior food and beverage service and maximizes customer satisfaction.
  
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication and Flexibility.
  
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
  
• Ensures all operating and quality standards are met.
  
• Upholds a professional and ethical management style and presentation.
  
• Assesses work-related issues in a professional manner and exercises honest, non-bias judgment.
  
• Ensures safety and security of both guests and team members.
  

Job-Specific Duties: Front of House Shift Supervisor

• Work with Management to set objectives and targets for Front of House staff.
  
• Perform administrative duties including but not limited to maintaining communication with corporate and operations team, schedule staff, enter invoices, run reports, collect new hire paperwork, etc.
  
• Determine staff needs and schedules.
  
• Participate in coaching, counseling, training & development of staff and managers.
  
• Set and monitor quality and service standards for staff.
  
• Fluent in health department inspections.
  
• Communicate company policy, standards and procedures to staff.
  
• Oversee the preparation and presentation of beverages to meet set standards.
  
• Interact with customers to develop loyalty and handle customer concerns.
  
• Monitor cleanliness and hygiene of Front of House area.
  
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations.
  
• Ensure adherence to cash management procedures.
  
• Responsible for daily fiscal management.
  
• Ensure adherence to stock control procedures; monitor and order supplies.
  
• Check all deliveries, ensure product is correct, rotated and stored properly.
  
• Work with Marketing to organize promotional activities.
  
• Maintain regular communication with staff and management through meetings and discussions.
  
• Stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing.
  
• Dynamic team player with the ability to move fluidly around the restaurant (administrative, bar, FOH, expo, kitchen) as needed.
  

Physical Demands:

• Position requires ability to stand up to 12 hours.
  
• Climbing, kneeling, squatting, pushing, pulling.
  
• Frequently lifting and/or moving up to 20 lbs and occasionally carrying up to 50 lbs.
  

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.

Job Type: Full-time

Pay: $26.00 per hour

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Vision insurance
  

Work Location: In person