Operations & HR Coordinator

Position Description:

Summary

Rios Partners is a management consulting firm specializing in organizational design, supply chain transformation and Human-Centered Design (HCD). At Rios Partners, we emphasize diversity and teamwork because we believe the best conclusions are a result of careful analysis and thorough collaboration of individuals with unique backgrounds and experiences. Our project teams are comprised of people with unique backgrounds and experiences who offer creative and analytical thinking.

Our primary consideration when evaluating candidates is alignment with our Mission and Values, which can be found at http://www.riospartners.com/mission-and-values/.

Job Description

We are seeking a hardworking, motivatedOperations & HR Associate to join our Business Services Team (BST). This entry-level role supports both internal operations and human resources functions, with a primary focus on office and vendor coordination, facilities support, and documentation of internal workflows. The role also contributes to staffing, performance management, and systems administration. At Rios Partners, we emphasize diversity and teamwork because we believe the best conclusions are a result of careful analysis and thorough collaboration of individuals with unique backgrounds and experiences. We also believe that good ideas always trump seniority: junior team members are expected to bring their opinions to the table. The ideal candidate is organized, resourceful, and enthusiastic about supporting both people and processes. This role reports to the Chief of Staff and will be a part of the Business Services Team at Rios.

Key Responsibilities

Internal Operations

• Support vendor relationships and act as a point of contact for external service providers.
  
• Assist with on-site IT hardware coordination in partnership with the remote Technology Services Administrator.
  
• Perform general office administration tasks such as scanning, filing, mail handling, and supply management.
  
• Manage meeting room bookings and prepare rooms for guests, including technology setup.
  
• Register guests in the buildings security system and greet candidates and clients upon arrival.
  
• Support internal initiatives such as the Rios Partners gift program and ERP updates.
  
• Write, update, and maintain Standard Operating Procedures (SOPs)for recurring internal processes to ensure consistency and clarity across teams.
  
• Track and support compliance with state registrations and other operational requirements, ensuring timely renewals and documentation.
  

Human Resources

• Assist with staffing operations including job postings, candidate scheduling, and interview logistics.
  
• Help coordinate performance management processes such as feedback cycles, goal tracking and performance management system updates
  
• Maintain and update HR systems related to recruiting and employee records.
  
• Collaborate with the Chief of Staff and HR team to support employee lifecycle processes.
  

Skills & Qualifications

• Strong verbal and written communication skills
  
• Professional and courteous interpersonal skills
  
• Ability to manage multiple tasks and prioritize effectively
  
• Comfortable working in a fast-paced, team-oriented environment
  
• Proficient in Microsoft Office Suite and willing to learn HR/recruiting platforms
  
• 12 years of administrative or HR support experience preferred
  
• Experience in professional services or consulting environments is a plus
  

Education and Experience

• Prior office administrator experience preferred but not required
  
• Bachelors degree in Psychology, Human Resources, Business Administration, or other related field preferredbut not required
  
• Prior professional services experience preferred but not required
  
• Organizational development, human capital, and process improvement experience preferred but not required
  

Additional information

• U.S. work authorization required
  
• Willing to work in the D.C. area
  
• Compensation for this role is Grade 2 Step 0 - please visit our website to learn more Join Our Team - Rios Partners
  

Additional Information:

Benefits Information:Profit-sharing/Performance Bonus: Rios Partners is committed to ensuring the success of the organization benefits the entire team. As such, a portion of profits is paid out to employees. The total amount of Profit-Sharing/Performance Bonus distributed to the team may vary year to year and will depend on numerous factors, including market conditions, company performance, and individual performance.
Retirement plan: Rios Partners offers a 401(k) and contributes an amount equivalent to 3% of the employees base salary each month to the designated fund. Employees may choose to contribute additional money into the 401(k) from their paycheck each month. The plan is administered through Fidelity.
Health insurance: Rios Partners Offers health benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA). This option empowers employees with more personalized healthcare options. With ICHRA, Rios Partners contributes tax-free dollars toward your health insurance premiums, giving you the flexibility to choose a plan that best fits your needsrather than being limited to a traditional group plan.
Vision insurance: Rios Partners offers a vision plan through MetLife that covers eye exams, glasses, contacts and other vision related services.

Dental insurance: Rios Partners covers the premium for both the employee and their dependents for a dental insurance plan through MetLife, employees can purchase up to a higher-level plan.

Disability insurance: Rios Partners will pay 100% of the premium for both short-term and long-term disability insurance provided through MetLife.
Paid Time Off (PTO) and holidays: You will be eligible for three weeks of PTO (15 days) with an additional PTO based on service time as well as 12 paid holidays each year. In addition to accrued PTO, Rios Partners provides additional time off for both expected and unexpected events (e.g., Bereavement Leave, Jury Duty, Voting).
Maternity, Paternity, and Adoption Leave: Rios Partners celebrates employees choice to become parents. We are also aware that pregnancy and caring for an infant or a newly adopted child may cause additional life complexities. As such, we provide employees twelve (12) weeks of paid leave in association with the birth of an employees own child or the placement of a child with the employee in connection with adoption or foster care. To be eligible for Maternity/Paternity/Adoption Leave Program, team members must: 1) Have worked at Rios Partners full-time for a minimum of 12 continuous months. 2) Be in good employment standing with Rios Partners (i.e., not on probation). 3) Request leave a minimum of 30 days in advance if possible. If this is not possible, please place your request as soon as possible once you become aware of it. Regardless of eligibility for the Rios Partners Maternity/Paternity/Adoption Leave Program, all Rios Partners employees are eligible for the Department of Labors Family and Medical Leave Act entitlements as well as Rios Partners Short Term Disability plan.
Employee Assistance Program: Rios Partners cares about the mental health of our employees. Through our employee assistance program, Health Advocate, we offer sessions to address personal issues such as relationship struggles, substance abuse, parenting challenges and grief. Health Advocate also provides Healthcare related, mental and personal as well as Work/Life support and resources for every eligible employee.
Training and Development: Rios Partners is committed to helping you achieve your highest potential. Our personal view is that this is best accomplished through a combination of client engagements, opportunities to take on new roles within the team, and internal (team) / external (expert) training.