Operations Assistant

About Silver Mirror:

Silver Mirror Facial Bar is redefining skincare by offering results-driven facials in a modern, dynamic, and high-energy environment. With locations in NYC, D.C., and Miami-and more to come-we’re passionate about delivering exceptional experiences through cutting-edge skincare, elite training, and an uplifting team culture.

We’re currently seeking a detail-oriented, motivated

Operations Assistant to join our fast-growing team. This is an exciting opportunity for someone who thrives in a collaborative, multi-tasking environment and wants to grow in the beauty, retail, or wellness space.

What You'll Do:

Inventory & Retail Operations

• Place and manage monthly back bar and retail orders
  
• Maintain accurate inventory levels and help reduce the cost of goods sold
  
• Assist with product merchandising across all locations
  
• Coordinate retail product flow and support our private label department with Shopify and B2B orders
  
• Oversee the inventory and distribution center for Silver Mirror products
  

Sales & Strategic Support

• Support the Operations Manager in planning and executing sales initiatives
  
• Oversee our online Sales and execute the transactions and shipments
  
• Assist with scheduling, goal-setting, and running effective sales meetings
  
• Collaborate with corporate team on national and local retail promotions
  
• Monitor sales activity to ensure transaction accuracy
  

Administrative & Expense Management

• Assist with booking travel arrangements for the operations team
  
• Track and organize all monthly expenses
  
• Upload receipts and follow company protocols for expense reporting
  
• Maintain accurate records for audits and reporting
  

Guest Experience & Team Engagement

• Help maintain a high standard of service across all locations in line with Silver Mirror�s guest-first approach
  
• Demonstrate professionalism, warmth, and hospitality with every interaction
  
• Coordinate and attend team meetings and workshops
  
• Serve as a role model of Silver Mirror�s core values and mission
  

Recruiting & People Operations

• Post job openings on Indeed and other platforms
  
• Screen and organize candidate applications
  
• Assist in interview scheduling and onboarding processes
  
• Track bi-weekly sick hours and maintain accurate records
  

Physical Requirements:

This is an active, in-person position that involves standing, walking, bending, and lifting. Must be able to move and carry up to 25 lbs.

Who You Are:

• Highly organized and proactive with strong attention to detail
  
• A team player who thrives in a fast-paced, high-volume environment
  
• Comfortable with administrative tools and systems (Google Suite, POS, Shopify, etc.)
  
• Passionate about skincare, retail, and providing excellent service
  
• 1+ years of experience in operations, retail, or administrative support preferred
  

What We Offer:

• $25/hour pay
  
• 40 hours/week, Monday-Friday 10 am - 6 pm
  
• In-person, hands-on work experience
  
• A supportive and inspiring team environment
  
• Growth opportunities within a rapidly expanding company
  
• Discounts on facials and retail products
  
• Access to professional training and workshops
  

Silver Mirror is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Schedule:

• Monday to Friday
  

Ability to Commute:

• New York, NY 10010 (Preferred)
  

Ability to Relocate:

• New York, NY 10010: Relocate before starting work (Preferred)
  

Work Location: In person