Brighter Day Therapy Solutions provides compassionate, high-quality therapy services to children and families, including Behavioral, Occupational, and Speech Therapy. Our mission is to support the whole child and whole family in a bright, encouraging environment.
We are seeking a highly organized and friendly Office Manager to oversee the daily administrative operations of our therapy practice. This role is essential in ensuring a smooth, welcoming, and efficient front office experience for clients, therapists, and staff.
- Manage front desk operations, including greeting clients and answering phones
- Schedule appointments and coordinate therapy sessions
- Maintain client records and ensure documentation is accurate and up to date
- Verify insurance benefits, submit authorizations, and assist with billing inquiries
- Communicate with families, therapists, and external providers professionally
- Order office and therapy supplies as needed
- Support HR functions such as onboarding new staff, time tracking, and assisting with payroll coordination
- Maintain cleanliness and organization in the front office and shared spaces
- Support the overall mission and culture of Brighter Day Therapy Solutions
- High school diploma or equivalent required; Associate�s or Bachelor�s degree preferred
- Previous experience in a medical, therapy, or pediatric office is strongly preferred
- Familiarity with EMR/EHR systems and insurance processes
- Excellent communication, multitasking, and organizational skills
- Positive, team-oriented attitude with a commitment to confidentiality and professionalism
- CPR/First Aid certification preferred (or willing to obtain)
- Competitive salary based on experience
- Paid time off and holidays
- Professional development opportunities
- A supportive and meaningful work environment
Job Type: Full-time
Pay: $19.62 - $21.16 per hour
Work Location: In person
Salary
USD 19 - 21 /hourly
Hourly based
Location
NC , United States Raleigh, NC, United States
NC , United States Raleigh, NC, United States
