Office Associate - DCFS CAPU - Rockford

OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD

Title: Office Associate

Agency : Department of Children and Family Services

Closing Date/Time: 08/20/2025

Salary: $4004-$5245 monthly. Anticipated starting salary $4004 month.

Job Type: Salaried County: Winnebago

Number of Vacancies: 1

Plan/BU: RC014

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Agency Statement & Essential Functions

-------------------------------------------

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Case Assignment & Placement Unit Input Associate.
  
• Keyboards and prepares a variety of complex materials, including, but not limited to, detailed data entry, highly technical reports, Department forms, and correspondence.
  
• Utilizing independent judgement, responds to inquiries from caregivers, private agencies, and all levels of DCFS staff.
  
• Maintains confirmation logs and other records pertaining to payment and case tracking and assignment transactions.
  
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
  

Minimum Qualifications

--------------------------

• Requires knowledge, skill, and mental development equivalent to completion of high school.
  
• Requires 2 years of office experience.
  
• Requires the ability to keyboard accurately at 45 wpm.
  

Conditions of Employment

----------------------------

1. Requires the ability to pass a background check

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Education

-------------

Completion of High School.

Competitive Selection

-------------------------

Required.

OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD

Work Hours:  MON-FRI, 8:30am-5pm.  
Work Location: 175 Executive Pkwy, Rockford, Illinois, 61107  

Supervisor:  ANEDRIA PRITCHETT

Req #: 48876

Pin #: 181924

PUC: 90692967

Agency Contact: 

mike.bolt@illinois.gov

Job Family:  Office & Administrative Support; Social Services   

 

This position DOES NOT contain "Specialized Skills†(as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the "Apply†button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile†link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures†in the footer of every page of the website.

 

The main form of communication will be through email. Please check your "junk mailâ€, "spamâ€, or "otherâ€Â folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

 

OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD

Work Hours: MON-FRI, 8:30am-5pm.

Work Location: 175 Executive Pkwy, Rockford, Illinois, 61107

Supervisor: ANEDRIA PRITCHETT

Req #: 48876

Pin #: 181924

PUC: 90692967

Agency Contact:

mike.bolt@illinois.gov

Job Family: Office & Administrative Support; Social Services

This position DOES NOT contain “Specialized Skills†(as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply†button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile†link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click “Application Procedures†in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mailâ€, “spamâ€, or “other†folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
  
• systems@SIL-P1.ns2cloud.com