Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
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- As a receptionist for the Springfield office answers telephone inquiries and assists walk-ins such as taxpayers, lawyers, state and local officials, and intervenors.
- Assists with questions concerning appeal status, how to obtain forms the appeals process, types of evidence needed and appeal time limits.
- Transfers calls and directs walk-ins to appropriate staff. Signs for mail deliveries opens and date stamps incoming mail.
- Serves as back up scanner.
- Performs various other difficult and responsible clerical duties for the Division.
- Processes information from manual and automated records to generate forms, print mailing labels, and update the mail log as assigned.
- Processes requests for information under the Freedom of Information Act by duplicating and sending file information to the requesting party.
- Prepares out -going mail, maintains postage records and receipts.
- Reviews new appeals for sufficient evidence and timely filings.
- As a back-up to equivalent level Mail/File Control staff, processes incoming mail in accordance with procedures.
- Categorizes incoming mail by type.
- Retrieves and distributes files to appropriate staff.
- Receives processed files and re -files to maintain files and mail room in keeping with processed status.
- Performs other duties as required or assigned which are reasonably within the scope of those enumerated above.
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Requires knowledge, skill, and mental development equivalent to completion of high school and one year of related office experience.
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Prefers working knowledge of office practices procedures and programs.
Prefers ability to operate commonly used manual and automated office equipment and perform routine maintenance of same.
This position [DOES NOT] contain “Specialized Skills†(as that term is used in CBAs).
Use the “Apply†button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile†link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures†in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mailâ€, “spamâ€, or “other†folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Salary
USD 3,802 - 4,880 /monthly
Monthly based
Location
IL , United States Springfield, IL, United States
IL , United States Springfield, IL, United States
