Office and Operations Coordinator

FR Conversions is seeking a proactive and highly organized Office & Operations Coordinator to lead front desk operations while supporting cross-functional initiatives across HR, IT, facilities, and executive coordination. This role reports directly to the Director of Human Resources and plays a pivotal part in ensuring day-to-day office operations run smoothly, while also serving as a key liaison between staff, executives, vendors, and visitors.

The Office & Operations Coordinator will be the face of FR Conversions, overseeing reception duties while managing the behind-the-scenes details that keep our business operating efficiently. This position requires strong communication skills, sound judgment, discretion, and a keen ability to juggle multiple priorities with professionalism.

At FR Conversions, we do more than convert vehicles - we provide freedom, safety, and mobility to those who need it most. As our Office & Operations Coordinator, you’ll be at the heart of that mission, ensuring our operations run smoothly and that every guest, employee, and partner has a positive experience from the moment they walk through the door. You’ll join a passionate team dedicated to transforming lives through innovation, compassion, and excellence, and you'll play a vital role in making that mission possible every day.

• Serve as the first point of contact for visitors, vendors, and callers.
  
• Greet guests professionally and coordinate visitor sign-ins and appointments.
  
• Handle inbound calls, mail distribution, and front desk email inbox.
  

• Maintain office supplies inventory and place orders as needed.
  
• Coordinate office-wide communications and support scheduling for internal meetings and events.
  
• Provide direct support to the Director of HR, acting as a key administrative partner, while also assisting executive leadership with operational and scheduling tasks as needed.
  

• Plan, organize, and execute company meetings and events, including catering, room setup, and vendor coordination.
  
• Oversee logistics for customer visits, employee appreciation events, and executive board meetings.
  

• Assist with employee onboarding setup, including phone and asset assignments.
  
• Coordinate IT-related moves, adds, and changes with the support of internal or external IT vendors.
  
• Triage and manage basic IT requests before escalating to technical support.
  

• Act as the point of contact for facility-related needs, coordinating repairs and vendor support when required.
  
• Help employees navigate facilities-related concerns and route requests appropriately.
  

• Support HR with onboarding logistics, policy distribution, and document management.
  
• Assist with special projects, surveys, or compliance-related communications as needed.
  
• Handle confidential information with a high degree of discretion and professionalism.
  

This is a full-time, salaried position. Compensation will be commensurate with experience and qualifications. All salary payments are subject to applicable taxes and withholdings in accordance with company policy and legal requirements.

This position is a full-time, FLSA exempt role (SOC Code - 43-1011).

The ideal candidate is not only reliable and polished at the front desk but is also a resourceful operations coordinator behind the scenes. You’re someone who thrives on staying ahead of needs, solving problems before they escalate, and making others’ jobs easier, all while presenting a warm, professional demeanor to employees and guests alike.

FR Conversions is a mission-driven company dedicated to transforming lives through mobility. As Office & Operations Coordinator, you’ll help shape the day-to-day experience of employees, customers, and visitors alike, serving as a central point of coordination in a high-functioning, people-first workplace. You’ll contribute to a growing organization and work alongside a passionate team making a meaningful difference every day.

• 3+ years of experience in office management, executive administration, or a similar operational support role.
  
• Strong organizational and multitasking abilities with proven attention to detail.
  
• Excellent communication and interpersonal skills; able to interact with executives, customers, and staff at all levels.
  
• Confident, articulate, and capable of exercising sound judgment in high-visibility situations.
  
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams); experience with SharePoint or facility/IT ticketing systems a plus.
  
• Familiarity with IT basics (e.g., phone systems, computers, asset tracking); experience coordinating with external IT providers preferred.
  
• Event planning or hospitality coordination experience a plus.