Office Administrator

About the Role

As an Office Administrator, you will play a vital role in ensuring the smooth operation of our office and supporting daily administrative processes. You will act as the first point of contact for visitors and callers, while also providing essential backup support to the Inside Sales team. Your strong organizational skills and communication abilities will help maintain efficiency across departments and uphold our high standards of customer service.

Key Responsibilities

• Greet and assist visitors in a professional and welcoming manner.
  
• Answer and direct phone calls, manage incoming mail and emails.
  
• Maintain office organization, filing systems, and general administrative support.
  
• Provide backup support to the Inside Sales team, including order entry and customer service.
  
• Respond promptly and professionally to customer inquiries and requests.
  
• Assist with product availability, order status, and shipping updates.
  
• Coordinate and fulfill product sample requests, manage shipping logistics, and maintain sample room organization and inventory.
  
• Book freight shipments, prepare BOL (Bill of Lading), and update SAP with tracking information.
  

Qualifications

• High school diploma or equivalent required.
  
• Strong attention to detail and organizational skills.
  
• Excellent written and verbal communication skills.
  
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
  
• Must be able to lift up to 25 lbs occasionally (e.g., for sample packaging).
  
• Office-based role with occasional duties in the warehouse or sample room.
  

Benefits

• 401(k) with company matching
  
• Dental, health, vision, and life insurance
  
• Paid time off
  
• Retirement plan
  
• Referral program
  
• Weekly meal allowance for employees
  
• Opportunity to contribute to a reputable and growing company
  
• Collaborative team environment with growth potential
  
• Comprehensive training and support
  

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

People with a criminal record are encouraged to apply

Work Location: In person