Are you looking for a way to apply your computer networking skills in a dynamic and creative environment? Would you like to be part of an organization whose mission is to provide educational and enrichment opportunities to the people of Kalamazoo? If so, then
Kalamazoo Valley Community College may have the perfect full-time opportunity for you.Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. We offer a superior work environment where we seek to support employees’ ambitions and their desire to achieve and maintain a healthy work/life balance. We also offer numerous benefits, including the following:* Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Generous paid time off (vacation, sick, business)
- Paid holidays
- State retirement plan or alternative pension options
- Paid tuition for Kalamazoo Valley courses
- Use of onsite fitness center and swimming pool
Kalamazoo Valley is seeking a full-time
Network Analyst to serve as a member of our Information Technology department. We are looking for a motivated individual who is technologically proficient, enjoys learning and is able to effectively communicate with customers, vendors and other employees. This position works as part of the team that provides the management and operation for the physical layer of the college’s network at all campuses.- Respond to helpdesk requests for students, faculty and staff.
- Manage the college telecommunications systems including a centralized phone switch at TTC with 3 remote shelf systems located at AWH, the Groves campus and CAH. Manage the voicemail, automated call distribution and extension creation for all campuses, and also manage the call reporting software. Work with our Public Safety department to maintain security phones and elevator phone devices.
- Support the administrative systems and applications such as Banner, DegreeWorks, AdAstra, Canvas, Document Imaging, Bookstore and Johnson Controls.
- Install new computers and image existing computers for instructional and administrative users at TTC and the Groves. Instructional areas include Dental Hygiene, Chemistry, Physics, Biology, Geology, Machine Tool, Wind Academy, Cosmetology & Barbering, CAD, Electrical, Automotive, Library, Commons, Media Carts, mobile laptop carts.
- Provide support for Public Safety that includes connection to Law Enforcement Information Network, fingerprinting system. Install and maintain the video surveillance system cameras and recording servers at all KVCC sites.
- Support the account creation and ID creation for students, faculty and staff. Also support the account and ID creation process for the KRESA EFE students at the TTC campus.
- Install, program, support and troubleshoot classroom audio/visual systems and software in the classrooms at TTC and the Groves.
- Install, support, troubleshoot, and repair printers and copiers at TTC and the Groves Campus including their connections to network print servers and the ID system.
- Support external rental customers at TTC and the Groves campus for connections to the Internet for meeting and training purposes.
- Technology setup and support of internal special events.
- Manage the intercampus communications and connection to the Internet by working with communication vendors who supply Kalamazoo Valley�s connectivity.
- Secondary duties may include managing IT security including firewalls, Intrusion Protection, AntiVirus, Spam Filtering, ACLs, and VPN connections. Applying required server patches and firmware updates. Ensuring HIPAA, FERPA, PCI and Federal Financial Aid compliances are achieved.
- Skill in providing a high level of customer service.
- Skill in diagnosing and correcting network, telecommunications, software and hardware problems.
- Skill in training and assisting others.
- Skill in oral and written communications.
- Skill in maintaining inventory and records.
Appropriate education, training, and experience are requirements. An example of this would include an Associate Degree in computer information systems or a related field and one year of related work experience.
- At least 3 years of experience in systems/network administration is preferred.
- A Bachelor�s degree in a related field is preferred.
- Learning Management System administration and support.
Bending, stooping, and occasional moving and lifting of computer hardware up to 50 pounds.
- Please apply online at jobs.kvcc.edu
- Position will remain open until filled, however, priority will be given to applications received by August 29, 2025.
As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive.Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
Salary
Yearly based
Remote Job
Worldwide
MI , United States
