Medical Receptionist

Responsible for day-to-day operations of the front desk, including both check-in and check-out.

• Greet patients warmly and professionally
  
• Operate a multi-line telephone system
  
• Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department.
  
• Maintain office supplies and lobby for cleanliness and organization
  
• Screen patient needs both in person and over the phone and direct them accordingly.
  
• Schedule and confirm laboratory appointments both in-person and over the telephone.
  
• Explain laboratory procedures and preparation instructions for patients
  
• Maintain laboratory requisitions and ensure proper documentation
  
• Verifying patient eligibility, collect insurance information, and enter into the electronic medical records.
  
• Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.
  

• High School Diploma or general education degree (GED)
  
• One to three months related experience and/or training; or equivalent combinations of education and experience.
  
• Experience in healthcare or medical office setting highly desirable
  
• Knowledge of medical terminology preferred
  
• Must reside in or near Wasilla, Alaska.
  
• Have general knowledge of EMR software and Outlook Programs
  
• Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.
  
• Ability to write routine reports and correspondence.
  
• Ability to speak effectively before groups of customers or employees of the organization.
  
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  
• Ability to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.
  
• Ability to lift and/or move up to 50 lbs.
  
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
  

Reasonable accommodations may be made to enable individuals with a disability to perform essential functions.

• Great Company Culture- We embrace diverse perspectives and prove the freedom to grow, innovate and create.
  
• Rest and Relaxation- Enjoy 15 days of paid time off with an increase after five years and six paid holidays!
  
• Health Benefits- Access to medical, dental, and vision plans, with HSA and FSA options, as well as short- and long-term disability coverage. We also provide $25,000 in employer-paid life insurance for added peace of mind.
  
• Prepare for the future- Fidelity 401(k) with a generous employer match of up to 4.5% and access to a personal financial planner.
  
• Healthy Working Environment- We prioritize a safe, empowering, and inclusive work culture.