Medical Receptionist/Front Desk

Pine is a compassionate outpatient mental health clinic specializing in diagnostic

evaluations and medication management. We provide a supportive and efficient care

environment for individuals seeking high-quality mental health services. As we grow, we’re looking for a dependable, personable, and detail-oriented Part-Time Medical Receptionist to join our front office team.

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a fast-paced medical environment. This role requires strong communication skills, attention to detail, and a thorough understanding of medical terminology and office procedures. The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing front desk operations. This is a part-time position for Mondays and Wednesdays, with Saturdays to be added as the clinic expands.

• Greet patients and visitors in a friendly and professional manner.
  
• Manage patient scheduling, including appointments and follow-ups, utilizing EHR systems.
  
• Handle patient inquiries and provide information regarding services offered.
  
• Perform insurance verification, collect payments, and assist with medical billing processes.
  
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
  
• Process medical collections and manage patient accounts effectively.
  
• Utilize CPT coding, ICD-9, and ICD-10 for accurate billing and record-keeping.
  
• Review care plans and assist healthcare providers with administrative tasks as needed.
  
• Operate multi-line phone systems to manage incoming calls efficiently.
  
• Assist with filing, clerical tasks, and general office management duties.
  

• Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred.
  
• Familiarity with any EHR systems is advantageous.
  
• Strong understanding of medical terminology, coding (ICD coding), and documentation review practices.
  
• Bilingual candidates are encouraged to apply to enhance patient communication.
  
• Excellent computer skills, including proficiency in Microsoft Office applications.
  
• Demonstrated customer service skills with a focus on patient satisfaction.
  
• Strong interpersonal and communication skills.
  
• Ability to maintain confidentiality and adhere to health information management standards.
  
• Punctual and able to manage a consistent schedule with minimal supervision.
  
• Prior experience in mental health practice or hospital settings is a plus. Join our team as we strive to provide exceptional patient care while fostering a supportive work environment for our staff!
  

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 16 per week

Ability to Commute:

• Albuquerque, NM 87110 (Required)
  

Ability to Relocate:

• Albuquerque, NM 87110: Relocate before starting work (Preferred)
  

Work Location: In person