Medical Front Office Receptionist

We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a fast-paced medical environment. This role requires a strong understanding of medical terminology, excellent communication skills, and the ability to manage multiple tasks efficiently.

• Greet patients and visitors warmly, ensuring a positive first impression.
  
• Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
  
• Schedule patient appointments and manage the clinic calendar effectively.
  
• Perform insurance verification and patient intake/check out processes.
  
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
  
• Collect financial responsibilities including copays, deductibles, balances.
  
• Utilize Athena EMR data entry and scheduling
  
• Provide clerical support including scanning, and maintaining office organization.
  
• Collaborate with healthcare providers to ensure seamless patient service.
  

• Previous experience as a Medical Receptionist or in a similar role within a medical or dental office is required.
  
• Familiarity with health information management systems and EHR systems is essential.
  
• Strong computer skills including proficiency in Microsoft Office applications.
  
• Knowledge of medical terminology, insurance processes, and coding (ICD coding, CPT coding) is required.
  
• Bilingual candidates are encouraged to apply to enhance patient communication.
  
• Excellent phone etiquette and customer service skills are required for effective patient interaction.
  
• Experience with Athena EMR is a plus. We are looking for an individual who is proactive, reliable, detail-oriented, and capable of providing outstanding administrative support while ensuring an efficient front desk operation. If you have a passion for healthcare and enjoy working in a collaborative environment, we encourage you to apply.
  

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Uniform allowance
  
• Vision insurance
  

Ability to Commute:

• Oviedo, FL 32765 (Required)
  

Ability to Relocate:

• Oviedo, FL 32765: Relocate before starting work (Required)
  

Work Location: In person