LM010: Ramp Agent

• Company: Federal Express Corporation LAC
  
• Category: Professional
  
• Employment Type: Full Time
  
• Worker Sub-Type: Regular
  
• Scheduled Weekly Hours: 45
  
• Posting End Date: 2025-10-05T00:00:00+00:00
  
• Remote: No
  
• Location: Km 17.5 Carretera Guadalajara - Chapala, Tlajomulco De Zuniga, Jalis 44100, Mexico
  

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Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

Under general supervision completed the following activities:

• Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
  
• Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
  
• Completes all related paperwork and manifests in an accurate and timely manner.
  
• Computes proper weight and balance of aircraft before take-off.
  
• Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.
  
• Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage.
  
• Coordinates any flight delays, overflows, cancellations, and re-routes.
  
• Coordinates aircraft servicing with local contractors.
  
• Completes and maintains updated records of all related paperwork.
  
• Leads and provides technical support to cargo handling employees.
  
• Ensures that all related FedEx policies, rules, procedures, and norms are followed.
  
• Provides marshaling for arriving/departing flights and operates ground equipment.
  
• Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
  
• Conform to airport regulations, transportation security administration, requirements established by local airport.
  
• Ensures that hazardous materials are labeled, loaded, and well documented before departure.
  
• Sorts and properly scans all inbound and outbound IP.
  
• Ensure that AOD, TSA, AFAC, AROM guidelines are applied.
  
• Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.
  
• May be required to perform other duties as assigned
  

• High School degree/Equivalent.
  
• Proficiency in English (600 TOEIC points).
  

• One (1) year experience in an airport ramp procedures and aircraft ground support preferred.
  

• Knowledgeable of company services and products preferred.
  
• Ability to lift 75 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment.
  
• Successful completion of approved Company Ramp Agent Training Course.
  
• Excellent written and verbal communications skills
  
• Valid driver's license and Operations Officer License
  
• Accuracy & Attention to Detail.
  
• Microsoft Office & PC Skills
  
• Planning & Organizing Skills
  
• Interpersonal Skills
  
• Problem Solving Skills
  

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune�s World Most Admired Companies (14th)
  
• 2019 Fortune�s Best Places to Work (15th)
  
• 2019 Forbes�s One of the �Best Employers for Diversityâ€
  
• 2020 FedEx LAC included in the GPTW�s Best Workplaces in Latin America Ranking (24th)
  
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
  
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
  
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
  
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.