Full-Time or Part-Time Medical Administrative Assistant

This is a unique position in that the Medical Administrative Assistant will be working directly with an impactful team of integrative health and wellness advocates in an , providing client-facing support at the front desk, completing various administrative duties related to the practice, and join a collaborative team that operates on truth and integrity.

• Truth and integrity
  
• Health Participant Focused
  
• Strong work ethic
  
• Shared owner mentality
  
• Use of intuition
  
• Value of multiple healing modalities
  

• Encode incoming lab reports and regularly update patient charts.
  
• Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not.
  
• Execute on tasks from either of our health practitioners.
  
• Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day.
  
• Check and reply to emails and correspondence within 24 hours during normal business hours.
  
• Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion.
  
• Check people in and out of the office, take payment, and schedule follow-up appointments.
  
• Fax documents as needed
  
• Take orders from patients for supplements and package supplements for shipment to the patient.
  
• Before ending a work day, decide on 2 tasks you will execute on the following business day.
  
• Maintain cleanliness of the office floors, desks, and waiting area
  

• Microsoft Office (Office 365, Outlook, OneDrive)
  

• Cerbo (EMR)
  
• Google Suite (Drive, Docs, Sheets, Slides)
  

• At least 1 year in customer service or similar client-facing role
  
• Proficient in using modern technologies (laptops/computers, some tech software)
  
• Loves task and project organization and systems
  
• Consider follow-through a personal strength
  
• Is a self-starter and can complete tasks with minimal supervision
  

• Integrative medicine/natural healing experience or interest
  
• Experience using Cerbo (EMR)
  

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It is expected that the Medical Administrative Assistant will perform any function asked of them knowing that they will never be asked to do anything that is illegal, immoral, or unethical. We stand by the vision of the organization to provide an atmosphere of continuous learning and of mutual support where everyone bands together as a team to provide the utmost care to our patients while honoring each other.

Please go to https://imofcny.com/medical-admin-app to complete an application. This must be done in order to set up a phone interview

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

As an equal opportunity employer, Integrative Medicine of Central New York complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Benefits:

• Dental insurance
  
• Dependent health insurance coverage
  
• Disability insurance
  
• Employee assistance program
  
• Employee discount
  
• Free parking
  
• Health insurance
  
• Life insurance
  
• Opportunities for advancement
  
• Paid sick time
  
• Paid time off
  
• Paid training
  
• Vision insurance
  

Application Question(s):

• Do you have experience with or knowledge of holistic health modalities?
  

Ability to Commute:

• Chittenango, NY 13037 (Required)
  

Ability to Relocate:

• Chittenango, NY 13037: Relocate before starting work (Required)
  

Work Location: In person