We are seeking a reliable and hardworking
Front Desk Agent to join our team at our 26-room hotel. This role requires a combination of customer service, administrative duties, and physical tasks to ensure the smooth operation of our hotel. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment.- Greet guests, check them in and out, and provide excellent customer service.
- Answer phone calls and assist with inquiries, reservations, and guest requests.
- Assign rooms to housekeeping staff and ensure rooms are properly cleaned and ready for check-in.
- Go up and down stairs frequently to check rooms and assist housekeeping as needed.
- Perform light maintenance tasks and report any issues with rooms or facilities.
- Handle laundry duties, including washing, drying, folding, and restocking linens.
- Sweep, mop, and maintain cleanliness in the office and common areas.
- Process payments and issue receipts.
- Assist with luggage handling and other guest needs, which may require lifting up to 50 pounds.
- Follow all safety and security protocols to ensure the well-being of guests and staff.
- Previous front desk or customer service experience preferred.
- Strong multitasking skills and the ability to work independently.
- Comfortable with physical tasks, including frequent stair climbing and lifting up to 50 pounds.
- Excellent communication and problem-solving skills.
- Basic computer skills for reservation and payment processing.
- Must be able to work flexible shifts, including evenings, weekends, and holidays.
If you are a team player who enjoys a mix of customer interaction and hands-on work, we encourage you to apply!
Job Type: Part-time
Pay: $18.00 per hour
Work Location: In person
Salary
Hourly based
Location
NM , United States Taos, NM, United States
NM , United States Taos, NM, United States
