Executive Assistant

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Executive Administrative Assistant with TriStar NorthCrest Medical Center you can be a part of an organization that is devoted to giving back!

TriStar NorthCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the TriStar NorthCrest Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Executive Assistant to help us reach our goals. Unlock your potential!

The Executive Administrative Assistant serves as the primary contact for select senior team members at TriStar NorthCrest Medical Center. This position performs clerical functions, maintains calendar(s), and prepares correspondence for officers and Administrator as needed. In addition, this role will also assist in developing and retaining customer relationships to drive growth for key hospital services. Customers include: physicians and surgeons, CEOs of outreach hospitals, EMS leadership, free standing ER/urgent care leadership and staff, advanced practice providers, surgical leadership, and physician office staff. This position will work closely with hospital leadership to provide a focal point for the direction of sales initiatives designed to increase incremental case volume.

• Coordinate day-to-day operations of the Administrative office.
  
• Act as liaison between department staff and the senior management team.
  
• Assist management team with special projects (JCAHO, survey teams, etc.
  
• Greet and assist guests, patients, families, staff, etc. with any questions and directs them to appropriate personnel for assistance.
  
• Manage senior team schedules by placing all meetings and appointments in calendar.
  
• Coordinate special projects as assigned (social functions, holiday parties, florist usage, travel agencies, etc.).
  
• Serve as timekeeper/payroll for various departments & accurately completes payroll documentation as needed.
  
• Assume accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
  
• Maintain a patient-first philosophy and engage in service recovery when necessary.
  
• Support the development and implementation of strategies to elevate the patient experience.
  
• Identify opportunities to take action to build strategic relationships to help achieve goals.
  
• Responsible for facility tours for all physicians and physician candidates.
  
• Responsible for introductions of new physicians to current physicians and advertising new physicians within facility.
  
• Bi-weekly rounding in MOB to ensure constant communication.
  
• Host quarterly new provider breakfast.
  
• Act as an extension of hospital leadership and operations, focusing on key internal and external customers to grow hospital volumes.
  
• Develop and execute strategic plans to grow hospital volumes, including inpatient admissions, outpatient services and surgical volumes. Build data - driven business cases for strategic growth proposals.
  
• Engage with physicians and surgeons in the OR, understands basic OR protocols and procedures.
  
• Responsible for Issue Resolution processes and work to implement solutions for gaining or retaining business.
  
• Community outreach and rounding with physician practices.
  
• Manage P-Card usage and reconciliation monthly.
  

• High school diploma/GED required; 4-year degree from an accredited university preferred.
  
• 2-3 years of progressively responsible clerical experience required.
  
• Excellent typing speed; 75 words per minute required.
  
• Proficiency in computer basics include word, excel, etc. required.
  
• Excellent written and oral communication skills required.
  

TriStar NorthCrest Medical Center is a 109-bed acute care hospital in Springfield Tennessee that is dedicated to serving the healthcare needs of Robertson County and the surrounding areas. We offer a full array of services, including emergency care, orthopedics, cardiology, women's care and diagnostic imaging. Our Mission is to enhance community and patient wellness through the teamwork of skilled and compassionate employees and physicians.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Executive Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!