Dental Office Manager

We are looking for a dental front office/office manager to start work ASAP at The Mill Creek Dentist, in Mill Creek. Our hours are M-TH, 7:30am-5:30pm, full time, with the chance of more hours opening in the future.

Our clinic is newly-updated, beautiful and spacious. All our technology is modern and up to date. Our staff is super friendly and family-like and the work environment is relaxed. We have competitive retirement and PTO benefits. Our current employees say that this is truly the dream dental office to work at! Consider applying now because this position doesn't stay open for long.

We are looking for someone extremely reliable, punctual, exceptionally quick to learn, and highly skilled at communicating with and assisting patients. Candidates should have prior experience with insurance coordination, scheduling, billing, treatment presentation, and other related front office duties, as these will be part of the day-to-day responsibilities in this role. We use Dentrix. To ensure success in this role,

• Leverage prior experience and data-driven analysis to support strategic growth of the practice, increase patient volume and production, and expand capacity through the addition of new providers
  
• Supervise and manage staff performance and accountability
  
• Process and manage payroll accurately and on schedule
  
• Interview, hire, and onboard new staff to support practice growth and operational efficiency
  
• Analyze practice data to identify areas for operational and financial improvement
  
• Coordinate and lead staff meetings to improve communication and streamline office systems
  
• Develop and implement new systems and training materials to support team efficiency
  
• Contribute to growth by increasing new patient acquisition, treatment acceptance, and overall production
  
• Proficient in front office operations, ensuring smooth day-to-day administrative workflow
  
• Experienced in handling insurance verification, billing, accounts receivable, and related tasks
  
• Perform various administrative and operational duties to optimize overall office performance
  

Extensive Dentrix knowledge required.

• High proficiency in dental software system: Dentrix.
  
• Exceptionally fast learner with strong self‑teaching skills and quick adaptability.
  
• Strong patient service skills with the ability to handle inquiries professionally.
  
• Experience in dental administrative support, including insurance verification, treatment presentation and billing.
  
• Strong familiarity with dental terminology to facilitate effective communication within the practice.
  
• Excellent organizational skills with attention to detail for maintaining accurate records.
  
• Ability to work collaboratively in a team environment while managing multiple tasks efficiently.
  

Join us in providing exceptional dental care while ensuring that our patients feel welcomed and valued. We look forward to welcoming a new member to our dedicated team!

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Paid time off
  

Application Question(s):

• How long did you serve as an office manager at your previous practice? What led to your decision to leave? What aspects of the role did you find most rewarding, and which ones did you find less enjoyable?
  
• How would you describe your management style? Do you prioritize productivity, patient care, or staff engagement?
  
• Can you share specific benchmarks or achievements related to increased production at your previous clinic during your time there?
  
• How would you describe your personality and the role you played within your previous team?
  
• What has been your biggest challenge working in the dental field? For example, has it involved communication, punctuality, or another area?
  
• Could you please provide the contact information for at least one previous employer whom we may contact for a reference?
  
• What are your goals for this position, and what do you hope to accomplish in this role? How would you describe your ideal working environment? Are you seeking a long-term opportunity, or are you open to a shorter-term role?
  
• If the practice owners set a goal and specify a certain approach to achieve it, would you prefer to execute the plan independently, using your own methods to reach the same objective, or are you comfortable following their direction and executing their vision? Do you have a preference for autonomy, or do you prefer more guidance in your role?
  

Ability to Commute:

• Mill Creek, WA 98012 (Required)
  

Ability to Relocate:

• Mill Creek, WA 98012: Relocate before starting work (Required)
  

Work Location: In person