Serves as a liaison between the physician's practice and future, current, and former patients. Provides accurate information about the surgeon, the practice and the anticipated procedures.
- High School Diploma
- Three to five years with increased responsibility in a surgical practice or customer service- oriented position
- N/A
- Associates Degree
- Surgery office experience
- Experience creating or developing marketing or sales programs
- N/A
- Facilitates the surgeon's consultation with the patient by providing both pre-and postoperative information, effective fee quoting, and scheduling optimization.
- Briefs patients with procedures of interest
- Consults surgical quotes
- Books surgery dates
- Collects payments
- Establishes rapport with patients.
- Follows up with prospects, tracks patients, sends correspondence, handles cancellations/rescheduling, assists doctor during consultation and evaluation, and other office administrative duties.
- Crossover into nursing duties as needed.
- Perform other duties as assigned.
- Must be in good physical condition and able to withstand the stress and demands of an active position.
- Manual dexterity, good eye/hand coordination and acceptable vision needed in daily work.
- Must have strong knowledge of organizational dynamics and have excellent communication/coaching skills.
- Must be able to establish and maintain effective working relationships with patients, employees, the public, and other agencies.
- Must be able to respond calmly and efficiently in crisis situations.
- Effective verbal and written communication skills based on the command of the English language.
- Must be able to perform the following functions: standing for long hours, walking, stooping, bending, sitting, pushing, pulling, and squatting.
- Must be able to lift 30+ lbs. in order to lift/move patients, equipment, and/or supplies utilized in the work place
Salary
Hourly based
Location
SC , United States Spartanburg, SC, United States
SC , United States Spartanburg, SC, United States
