Clinic Office Clerk - Delta Health Urgent Care

About the Role

Delta Health is seeking a detail-oriented and dependable

Clinic Office Clerk to support our clinic operations and medical records functions. The ideal candidate will be highly organized, customer-service focused, and committed to maintaining confidentiality while handling patient health information. This position plays a vital role in ensuring smooth clinic operations, accurate medical record keeping, and efficient administrative support for clinical staff and patients.

Key Responsibilities

o Perform all clerical functions within the clinic department with professionalism and accuracy.

o Greet and assist patients, family members, and visitors in a courteous and helpful manner.

o Answer incoming calls, schedule appointments, and remind patients of upcoming visits.

o Collect and verify insurance information and accept patient payments.

o Access, retrieve, and deliver medical charts as needed for patient visits.

o Scan and upload paper documents into electronic health records (EHR).

o Prepare and distribute medical records in compliance with HIPAA and organizational policies.

o Extract, review, and enter health data from external sources (e.g., QHN) into Athena Health.

o Maintain and organize front office supplies and support mail routing, copying, and filing tasks.

o Enter health history, problem lists, and other structured data based on extracted documentation.

o Support interdepartmental projects and special assignments as required.

Fiduciary Responsibilities

As a fiduciary of Delta Health, the Clinic Office Clerk must demonstrate:

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Loyalty: Prioritize the organization's interests over personal gain.

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Reasonable Care and Skill: Exercise diligence and prudence in all tasks.

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Good Faith: Make all decisions with integrity and ethical consideration.

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Fair Dealing: Engage in honest and transparent interactions with internal and external stakeholders.

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Disclosure of Material Information: Share significant information that may impact decision-making within the organization.

Qualifications

o High school diploma or equivalent required.

o Strong typing and computer skills; proficiency in various software applications.

o Excellent organizational skills and attention to detail.

o Ability to multitask in a fast-paced, high-interruption environment.

o Prior experience in a medical office setting preferred.

o Completion of a medical terminology course is a plus.

o Excellent communication and customer service skills.

Why Join Delta Health?

Comprehensive Benefits Package

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Medical, RX, Dental & Vision - Low premiums with 100% coverage on services provided within the Delta Health system, and no deductibles or co-pays. Includes access to massage therapy, acupuncture, and chiropractic care.

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Life & Disability Insurance - Employer-paid coverage for your peace of mind.

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Time Off - Over 4 weeks of paid vacation annually (including sick and personal leave) for full-time staff.

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Retirement - 403(b) plan with up to a 3% employer match.

Work-Life Balance in a Stunning Location

Located on the Western Slope of the Rocky Mountains, Delta offers an unmatched combination of small-town charm, affordability, and natural beauty. Enjoy year-round outdoor activities such as hiking, skiing, mountain biking, fishing, and exploring the Grand Mesa and surrounding public lands. Whether you're raising a family or looking for work-life balance, Delta provides a safe, friendly community with a slower pace and a high quality of life. Delta is surrounded by the Grand Mesa, Uncompahgre Plateau, and nearby wineries, offering a unique blend of adventure and relaxation.

Delta Health is a county-wide healthcare system with more than 100 years of dedication to serving our community. Our 49-bed hospital and outpatient locations across Delta County are committed providing remarkable care in a healing environment. We operate with the core belief: Excellence. Every Patient. Every Time.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.