Case Manager (part-time)

United Community Family Services (UCFS-CALC) is a trusted, community-based nonprofit organization serving families and individuals in need. Rooted in service to refugees and immigrants, UCFS-CALC delivers high-impact, wraparound services to help clients achieve long-term self-sufficiency with dignity.

UCFS-CALC is seeking a resourceful

• Manage multiple grant programs offering wraparound services to clients, Sustainable Steps, women's services, Food Pantry, and more.
  
• Assess client needs, develop assessments and care plans and help clients navigate community resources.
  
• Maintain accurate, timely, and detailed documentation including case notes, documentation and client files.
  
• Track client progress and proactively follow up to ensure meaningful outcomes.
  
• Coordinate care and retain engagement with clients across programs and services.
  
• Collaborate with staff across departments to deliver comprehensive services.
  
• Provide administrative and programmatic support where needed.
  
• Use platforms such as Salesforce, Microsoft Office, MiBridges, L2F, Monday.com and other systems to document and coordinate services effectively.
  

• Bachelor�s degree preferred.
  
• Bilingual in English and Arabic highly preferred.
  
• Strong written, verbal, and interpersonal communication skills.
  
• Demonstrated ability to make sound decisions, prioritize tasks, and manage time efficiently.
  
• 5+ years of Microsoft Office experience preferred.
  
• Ability to work both independently and collaboratively.
  
• Cultural humility and the ability to serve individuals from diverse backgrounds.
  

You are someone who takes initiative, can think critically under pressure, and thrives on helping others succeed. You're organized, accountable, and comfortable handling multiple responsibilities without needing constant supervision. Your confidence is matched by your compassion.

• Competitive Salary: $22-$25 per hour
  
• Health insurance coverage, employer paid up to $500.00 monthly.
  
• Paid holidays, vacation, and sick time off
  
• SIMPLE IRA retirement match
  
• Part-time, 24 hours per week, position in office, no remote work, M-F 9am-5pm
  

Please send your resume and a brief cover letter to

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
  
• 401(k) matching
  
• Health insurance
  
• Paid time off
  

Work Location: In person