Administrative Support Specialist

Greater Valley Health Center (GVHC) recognizes employees are at the heart of our ability to meet the needs of our patients and community. We invite every employee to contribute at the highest possible level. This position description is provided to outline the primary duties, qualifications, and job scope. It is not intended to limit the employee or GVHC to just the work identified. We expect each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

• Assists with processing outgoing referrals and prior authorizations to ensure timely patient care.
  
• Monitors and manages the fax inbox, distributing information appropriately to providers and staff.
  
• Maintains and organizes medical files, ensuring accuracy, confidentiality, and compliance with HIPAA.
  
• Compiles and tracks daily logs and monthly activity reports.
  

• Manages and maintains medication, vaccine, and supply inventory.
  
• Oversees ordering to ensure adequate stock levels
  

• Prepares agenda, materials, and documentation for meetings, conferences, and special outreach events.
  
• Collects and compiles information for financial, operational, or special project reports.
  
• Assists the Quality Manager or their designee with quality initiatives, and data collection efforts.
  

High school graduation or equivalent, preferably supplemented by course work or training in office-related subject.

Experience in a public health agency preferred. Previous experience in a healthcare or administrative support role preferred.

Strong organizational and management skills with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of modern office methods and equipment including filing and indexing procedures. Knowledge of business English, spelling, composition, and grammar. Skill in the use of various office machines with a high level of proficiency.

Ability to perform complex clerical work. Ability to maintain confidentiality and handle sensitive information. Ability to effectively deal with administrative detail. Ability to make mathematical computations. Ability to communicate effectively verbally and in writing. Ability to act with initiative and good judgement and to make sound independent fiscal and administrative decisions.

Have and maintain a valid Montana's driver license.