Administrative Program Coordinator - Provider Enrollment

This position is Benefit eligible; click here for an overview of available benefits.

This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.

This position is in salary group UHP-07; click here to review the current UHP Pay Plan

UConn Health

Excellence, Teamwork, Leadership, and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add a full-time Administrative Program Coordinator to our growing University Medical Group (UMG) team in Provider Enrollment. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

At UConn Health, this class is accountable for independently providing administrative management and/or advanced technical program support for an academic/clinical/administrative department or program. This position includes administrative support of the provider enrollment application system, timely enrollment, revalidation, carrier website updates and ensuring appropriate revenue flow.

Works under the limited supervision of an employee of a higher rank.

May lead/supervise lower-level employees as assigned.

• OFFICE MANAGEMENT: Manages and coordinates program logistics and administrative support for professional staff, making adjustments to accommodate changing priority needs; directs the work flow and supervises the necessary administrative paperwork, records, complex filing systems to support a program, including fiscal, personnel and student records; assists in planning outreach programs, conferences, meetings, seminars, with responsibility to make all necessary arrangements including travel and coordinates events and details; may recruit, train supervise and evaluate clerical and/or student staff.
  
• INTERPERSONAL: Resolves administrative and logistical problems and transactions collaborating with state/federal/international agencies and institutions as appropriate; acts for and regularly makes decisions in the managers absence within prescribed limits of authority; represents the department head to other university offices, the public or outside agencies in matters of administrative consequence.
  
• FISCAL: Drafts budgets, which usually involve external funding; manages approved budget making decisions related to the appropriateness of requested expenditures; prepares budget summaries and long-range budget projections; arranges for international fiscal transactions as required.
  
• CLINICAL: In a clinical area, may monitor compliance with protocols by assuring appropriateness and eligibility of subjects, reviewing for appropriateness of tests and making follow-up appointments; organizes clinical/laboratory data for clinical research protocols; coordinates and participates in meetings.
  
• Performs related duties as required.
  

Knowledge of applicable program rules and regulations; knowledge of business math; considerable knowledge of proper grammar, punctuation and spelling; considerable knowledge of business communications; knowledge of medical/technical terminology; considerable knowledge of office procedures; oral and written communications skills; considerable interpersonal skills; data management skills; ability to schedule and prioritize work; some supervisory ability.

Six (6) years' healthcare setting experience in medical group administration or clinical support as an administrative assistant, office manager and/or program coordinator with knowledge of provider credentialing, privileging and enrollment principles and practices.

Bachelor's degree in healthcare administration, healthcare management, or other healthcare discipline and two (2) years of healthcare setting experience in medical group administration or clinical support as an administrative assistant, office manager and/or program coordinator with knowledge of provider credentialing and enrollment, revenue capture and healthcare reimbursement procedures may substitute for the general experience.

• Knowledge of Insurance Carriers rules and regulations.
  
• Knowledge and ability to apply relevant Federal and State laws, statutes and regulations.
  

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.