Administrative Assistant The Pain & Sleep Therapy Center

Freedom Dental Health System is excited to add a new team member to our growing practice at the

Pain & Sleep Therapy Center. We provide a comprehensive onboarding and training plan for all our new team members to set them up for success!

We are looking to add an

Administrative Team Member to support our team with creating a top-notch patient experience, financial coordination, and other business team support initiatives.

Join

us along with our industry leading team and providers in a state of the art facility as we continue to progress the path forward on services focused on treating facial pain & sleep disorders. Our passion is to directly impact the health of our patients by providing customized treatment solutions that improve breathing, sleeping, TMD pain, and overall well-being.

We offer competitive pay, benefits, personalized training programs, and more! We are looking for passionate, hard-working people who want to be part of our team and take ownership and pride in what they do. We promise exciting opportunities and growth potential.

We are looking for an Administrative Assistant that wants to be part of our growing team and help continue to expand treatment offerings and services to all our patients. This is an opportunity for someone with a growth mindset looking to develop personally and professionally in a new role.

Given our growth, we are seeking a full time Administrative Assistant with the following attributes:

• a passion for overall wellbeing and life-long learning
  
• compassionate and team oriented
  
• strong work ethic and dedication
  
• strong communication skills
  
• the drive to be a part of a team on the cutting edge of the industry
  
• Previous work experience as a patient concierge, administrative team member, and/or treatment coordinator in healthcare field
  
• Commitment to delivering a WOW patient experience
  

Benefits

• Competitive Pay.
  
• Weekly and Monthly Bonus Structure
  
• Health, Vision, and Supplemental Insurance
  
• Dental care benefit
  
• 401K with company match
  
• Paid time off
  
• Continuing education and career growth support. We believe in investing in our team's professional and personal growth!
  

Responsibilities:

• Receive and manage incoming inquiries from new patients, ensuring appointments are scheduled in accordance with availability and practice protocols.
  
• Manage and perform front desk duties including patient check-in and check-out, scheduling patient appointments, and handling patient inquiries
  
• Accurately calculate collection and posting of patient payments
  
• Support growth of office with tasks such as provider outreach, patient follow-ups, and supporting practice development/marketing efforts
  
• Prepare and present treatment plans with financial options to assist patients with proceeding with treatment.
  
• Utilize appropriate methods of patient financing
  

Skills and Experience:

• 1-3+ years of experience working as an Administrative Team member (Medical or Dental)
  
• Strong customer service mindset and ability
  
• Ability to understand importance of and thus present and sequence basic & complex treatment plans
  
• Possess empathy towards patients
  
• Utilize every patient contact as an opportunity to advance patient care
  
• Must believe in the importance of health for overall physical, mental, and emotional wellbeing of patient
  
• Strong organizational skills, attention to detail, while maintaining ability to multitask
  
• Clinical experience preferred
  

Job Type: Full-time

Schedule:

• Monday-Thursday, some additional hours available on Fridays as needed
  
• No weekends
  
• Opportunity to participate in continuing education or community outreach events
  

Interested? If you are excited about joining a practice dedicated to airway health and holistic healthcare, please submit your resume as soon as possible.

Job ID: R-52

Freedom Dental Health & The Pain & Sleep Therapy Center are committed to equal employment opportunity, ensuring that employment-related decisions are made without regard to any classifications protected by applicable federal, state, or local laws.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
  
• 401(k) matching
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Application Question(s):

• What led you to discover our organization?
  
• What motivated you to apply for a position with us?
  
• What do you consider to be your greatest strengths?
  

Experience:

• Administrative : 1 year (Required)
  

Ability to Commute:

• Newark, DE 19702 (Required)
  

Ability to Relocate:

• Newark, DE 19702: Relocate before starting work (Required)
  

Work Location: In person