At
Intice, we build the technology that powers modern car dealerships. From high-converting first-party lead generation to full-stack digital retailing, our platform-intice360°-is trusted by top dealerships and OEMs nationwide, including Honda. We're a fast-growing, innovative SaaS company headquartered in Wesley Chapel, Florida, helping the automotive industry evolve with smarter tools, sharper strategies, and stronger customer experiences.We're hiring an
Administrative Assistant & Customer Support Representative to support our growing team. This is a hybrid role-part administrative operations, part customer support-ideal for someone who is highly organized, detail-oriented, tech-savvy, and thrives in a fast-paced, collaborative environment.This is
not a remote position. The role is in-office, Monday through Friday, 9 AM to 5 PM at our Wesley Chapel headquarters.- General administrative support across departments (Marketing, Ops, and Leadership)
- Perform accurate and timely data entry and document management
- Assist with campaign management tasks and marketing operations
- Work on account-level tasks, often with sensitive customer data
- Manage and respond to customer support tickets through helpdesk platforms
- Research and compile detailed information for internal and client projects
- Follow up with clients and assist account managers and implementation specialists
- Coordinate across internal teams to keep projects and tickets moving forward
- 2+ years in an administrative, operations, or support role
- Strong computer literacy and adaptability to new tools
- Proficiency with Google Workspace (Sheets, Docs, Gmail) or Microsoft Office
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to manage multiple priorities
- Capable of handling sensitive customer information with discretion
- Comfortable with structured task platforms like Jira, Trello, or Monday.com (a plus)
- Positive, team-first attitude and a strong sense of accountability
- Experience in a SaaS, marketing, or tech-based company
- Background working in digital campaign operations
- Familiarity with CRM systems, support ticketing, or account management tools
We're not a bloated corporate operation-we’re a tight-knit, high-performing team with a strong culture and big goals. You’ll have the opportunity to make a real impact, contribute to our continued growth, and learn alongside experienced marketers, developers, and automotive tech leaders. If you’re looking for a meaningful role where no two days are the same, this is it.
Submit your resume and a short cover letter telling us why you’re a great fit for this hybrid role. We’re moving fast and looking forward to meeting you.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Ability to Commute:
- Wesley Chapel, FL 33544 (Required)
Ability to Relocate:
- Wesley Chapel, FL 33544: Relocate before starting work (Required)
Work Location: In person
Salary
USD 18 - 20 /hourly
Hourly based
Remote Job
Worldwide
FL , United States
