Academic/Student Services Manager (Workforce Development)

Academic/Student Services Manager (Workforce Development)

Posting Number: 0002193

Location: Diablo Valley College

Salary: YEARLY: $113,664, step 1 - $138,480, step 5 (see special instruction for initial step placement)

Position Definition:

Under general direction of a higher-level academic manager, manages up to several small educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.

Distinguishing Characteristics:

An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college. In contrast, the higher level class of Senior Academic/Student Services Manager is expected to oversee a medium to large program/project or several small and medium programs/projects.

Examples of Duties/Essential Functions:

Duties/essential functions may include, but not be limited to, the following:* Oversees up to several small academic programs and projects for a college, including managing program budgets.

• Assists in the hiring process of management, faculty and classified staff.
  
• Manages assigned faculty, classified and supervisory staff.
  
• Assists in the training of assigned supervisory, faculty and classified staff.
  
• Evaluates assigned supervisory and classified staff.
  
• Assists in the evaluation of faculty.
  
• Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects.
  
• Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports.
  
• Coordinates program functions with other interfacing instructional, student or support services functions.
  
• Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups.
  
• Serves on college and district committees as assigned.
  
• Prepares an annual budget in concert with college goals for assigned program.
  
• Accurately interprets applicable laws, regulations and collective bargaining contract provisions.
  
• Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances.
  
• Participates in and provides leadership for assigned program reviews and implementations.
  
• Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success.
  
• Manages and participates in the continued evaluation and improvement of the assigned program's or project's educational services.
  
• Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities.
  
• Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes.
  
• Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned program or project and oversee compliance and reporting strategies.
  
• Travels throughout the District in carrying out responsibilities and functions.
  
• Performs other related duties as assigned.
  

Minimum Qualifications:

Education/Experience:

EDUCATION: Earned Master's degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law.

EXPERIENCE:Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience. License/Certification: A valid Class C California Driver's License.

Knowledge Of:

Computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.

Skill To:

N/A

Ability To:

Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.

Desirable Qualifications:

Ability to be self-directed and manage multiple projects. Knowledge of Career and Technical Education, personnel management, and grant management.

Special Instructions:

THIS IS AN INTERIM ASSIGNMENT- ONLY DISTRICT EMPLOYEES WILL BE CONSIDERED FOR THIS POSITION.

Job Close Date: 9/8/2025

Open Until Filled: No