WORK FROM HOME Customer Experience Associate

We’re looking for Inbound/Outbound Sales Associates who can bring the energy, connect with customers, and guide them through the exciting world of homeownership and refinancing. If you’re a natural conversationalist who’s ready to make a real impact (and real commission), let’s talk.

What You’ll Do:

• Help customers connect with mortgage brokers for buying, selling, or refinancing their homes
  
• Assist with payments, account updates, and general questions
  
• Promote services in a way that feels helpful, not pushy
  
• Confidently handle customer hesitation and turn �maybe†into �yesâ€
  
• Juggle multiple systems like a tech-savvy wizard
  
• Stay cool, stay seated, and stay engaged during long shifts
  
• Keep your eyes on the prize-aka your personal sales goals
  

What You Bring:

• Clear communication and fluent English skills
  
• Fast fingers and multitasking skills (typing + talking = your jam)
  
• A drive to crush goals and a mindset that doesn�t give up easily
  

Why You’ll Love It Here:

• Automatic raises every 6 months (yes, really!)
  
• Bonus opportunities that reward your hustle
  
• 100% remote-work in your slippers if you want
  
• Tons of room to grow-we love promoting from within
  
• Monthly awards & referral bonuses
  
• A supportive team and a fun, upbeat work environment
  

To ensure a smooth and secure experience for both you and our clients, the following system requirements must be met. You’ll also need to install our software on your device, and we’ll verify your setup-including internet speed and system performance-during the interview process.

• Computer manufactured within the last 5 years
  
• Windows 11 or newer operating system
  
• At least 25GB of available disk space
  
• 2.4GHz or faster Quad-Core Processor
  
• 8GB RAM or more
  
• Dual monitors (minimum 19" each)
  
• Reliable internet connection: Minimum 10 Mbps download / 5 Mbps upload
  
• Wired Ethernet connection (Wi-Fi not permitted)
  
• USB-connected headset with microphone
  
• Webcam
  
• Smartphone (for location verification app)
  
• Quiet, dedicated workspace free from distractions
  

Being well-equipped helps us deliver top-notch service-and gives you the best tools for success!

Job Type: Full-time

Pay: From $12.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Referral program
  
• Vision insurance
  
• Work from home
  

Application Question(s):

• Are you able to provide the required equipment listed in the job description?
  
• Are you able to work the schedule listed in the job description?
  
• This position requires a background check and credit check. Are you willing to undergo them?
  

Education:

• High school or equivalent (Required)
  

Language:

• English (Required)
  

Location:

• South Carolina (Required)
  

Work Location: Remote