Volunteer Program Specialist, Hospice

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Valley

Position Overview:

Develops and manages a high quality program of volunteer services by building and managing a volunteer corps of competent and committed individuals. Manages all activities necessary to recruit, train, orient, supervise, and support lay volunteers to for the various volunteer positions.

Job Description:

DAY SHIFTS (24 Hrs Weekly): Wednesday, Thursday, & Friday / No Weekends

EDUCATION:

[Equivalent experience will be accepted in lieu of the required degree or diploma]*

• Bachelor's: human service, behavioral science, psychology, social work, or counseling or related field
  

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience.
  

SKILLS AND KNOWLEDGE:

• Knowledge of psychosocial issues associated with the aging and dying process.
  
• Knowledge of volunteer roles and support requirements.
  
• Knowledge of how to recruit, motivate, supervise and train volunteers.
  
• Knowledge of methods and techniques of adult learning.
  
• Knowledge of Medicare, Title XXII, Consumer Healthcare Products Association (CHAP), state and all other regulations applicable to Hospice Volunteer programs.
  
• Ability to coordinate volunteer scheduling.
  
• Ability to file alphabetically and chronologically and organize a filing system.
  
• Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.
  
• Must be able to deal with a challenging work environment from time demands and conflicting priorities.
  
• Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.
  
• At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate.
  
• Ability to be aware of surroundings and respond to emergency and/or urgent events.
  
• Must be detail-oriented.
  
• Ability to communicate with possibly disoriented, combative patients.
  
• Ability to work in mentally and physically demanding environment.
  
• Ability to listen and offer support and direction to volunteers.
  
• Must be detail-oriented and creative.
  
• Must have organizational skills, interpersonal skills, problem solving abilities, ability to prioritize work.
  
• Must be able to work effectively with a minimum of supervision.
  
• Must be able to work under time-pressure and changing priorities and be able to deal with potentially conflicting demands.
  
• Demonstrate professionalism when interacting with clients and co-workers.
  
• Must be able to discern sensitive issues and respond appropriately.
  
• Must be sensitive to the human needs and situations encountered in the provision of hospice and bereavement care.
  
• Competent public speaking skills.
  

Job Shift:

Days

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Friday, Thursday, Wednesday

Weekend Requirements:

None

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

24

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $37.44 to $54.88 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.