Transfer Credit & Articulation Associate

This role is for someone with proficiency in transfer course articulation, functional and broader technical experience, and the ability to maintain course transfer rules database.

Chicago State University (CSU), founded in 1867, is the oldest public university in the Chicago Metropolitan area. CSU is known for its impressive landscape, sitting on 161 wooded acres featuring large tracts of open space and beautiful trees. The campus is located near the recently renovated CTA 95th Street station, as well as other transit systems that all provide commuter students, faculty and staff convenient access to the campus. The University’s five colleges-Health Sciences, Arts and Sciences, Business, Education and Pharmacy- offer various undergraduate, graduate, and professional degree-granting programs. The University also provides the greater South Side Chicago community with a multitude of athletic, cultural, educational, and recreational activities.

Under the leadership of President Zaldwaynaka Scott, Esq., whose term began in July 2018, CSU has been committed to a process of renewal and transformation. The President’s student-centered vision focuses on the advancement of the outstanding academic programs currently in place, as well as the development of new, innovative, and relevant programs to meet the needs of employers of the twenty-first century. Top priorities for the President include an unwavering focus on sustainable enrollment growth and student academic and career success.

Job Description

Transfer and Articulation:* Evaluate credit by examination and academic transcripts from colleges, universities, military, international, and additional areas by comparing the content of courses at the university and other institutions to determine transfer and other credit.

• Exercise independent judgment guided by policies, practices, and procedures to evaluate traditional and nontraditional transfer credit in order to determine course equivalencies.
  
• Supports ongoing maintenance of CAPP & DegreeWorks as the University updates degree requirements.
  
• Analyze transfer credit earned through standardized testing (e.g., AP, IB, CLEP) and PLA to identify transfer credit.
  
• Supports transfer credit evaluation and pre-evaluations for NCAA athletes.
  
• Consults with academic departments regarding course equivalencies as needed by the subject matter expert.
  
• Works with advising and other student service areas for transfer credit questions and reverse transfer to support program completion.
  
• Provide information as needed to academic and departmental advisors about transfer articulation issues as related to specific students.
  
• Assist with the maintenance of the transfer articulation database module of the student information systems and the production of equivalency guides.
  
• Create and update transfer credit articulation rules in operational systems such as Banner, Transferology, and Transfer Evaluation System (TES).
  
• Serves as the resource for university transfer credit policies & practices, including responding to internal & external inquiries related to transfer credit.
  
• Assist with performing academic record audits for potential graduates.
  
• Perform other related duties as assigned.
  

Student Services:* Process registrations, drops/adds, and withdrawals for students who come to the counter for assistance

• Provide customer service in person, on the phone, and by email; answer general questions and information requests.
  
• Other duties as assigned.
  

Minimum Qualifications

• Bachelor�s degree in business, communication, education, humanities, public relations, social sciences, or a field related to the position.
  

• Two (2) years (24 months) of professional work experience in admissions, records, registration, and/or closely related experience within an educational setting.
  

• Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position may be required.
  

Preferred Qualifications

• Experience using technical systems: Transfer Evaluation System (TES), Transferology, iTransfer portal & IAI - Illinois Articulation Initiative (i.e., Statewide articulation policy & transfer initiatives), Ellucian Banner (or similar SIS and relational database), knowledge of academic program or degree auditing systems (CRM systems, i.e. Slate).
  
• The position requires a high degree of analysis to maintain accurate and up-to-date business processes, transfer records, and the enforcement of course articulation rules.
  
• Strong attention to detail, efficiency, accuracy, productivity, responsiveness, and student and collegial service.
  

Knowledge, Skills and Abilities

• Excellent oral and written communication skills and strong analytical background
  
• Must possess a passion for education
  
• Self-starter and work in a fast-paced environment
  
• Outstanding communication and listening skills - both written and verbal
  
• Ability to analyze complex information and exercise sound judgement in making decisions Ability to set priorities and complete assignments and tasks on time
  
• Ability to operate a computer with general understanding of application software and understanding of the internet and use of social media.
  
• Knowledge of Microsoft Suite of products
  
• Ability to work a flexible schedule, including some evenings and occasional weekends.
  

Additional Applicant Information Physical Requirement/ Demands

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 25 pounds at times.

Work Environment

Office and conference room settings.