Teller / Customer Service Representative

Location

Jamestown

Job Description:

Join the Gate City Bank Team in Jamestown!

Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we’re looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don’t just offer jobs-we offer a chance to thrive.

What We Offer:* Competitive Pay: The starting pay for this position is $17.75, with an additional $5/hr for Saturday shifts.

• Exceptional Benefits:
  

+ All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:

• Medical, dental, and vision insurance options to keep you and your family healthy.
  
• Retirement plans with a generous match up to 6%.
  
• Paid Time Off to support work-life balance.
  
• Additional compensation opportunities, including quarterly incentives.
  
• All other benefits can be located at gatecity.bank/careers.
  

Your Role:

As a valued member of our team, you’ll:* Provide exceptional service by assisting customers with financial transactions and offering tailored banking solutions.

• Open new accounts and introduce customers to our innovative products and services.
  
• Maintain accuracy and efficiency in handling cash and managing your drawer.
  
• Address customer inquiries both in-person and over the phone while adhering to privacy and regulatory standards.
  
• Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction.
  

Your Schedule:* Monday - Friday: 10:00AM - 3:00PM (some flexibility required).

• Rotating Saturdays: 8:30 AM - 12:30 PM (earn an additional +$5/hour for Saturdays!)
  

What You Bring:* High school diploma or equivalent.

• Strongly preferred experience in customer service, cash handling, or sales.
  
• A keen eye for detail and accuracy.
  
• A genuine passion for creating positive customer experiences.
  

Why Gate City Bank?

We’re more than a bank-we’re a community dedicated to making a meaningful impact. Our mission is to create a "Better Way of Life" for our customers, communities, and team members. Here, you’ll find a supportive environment where your contributions are valued, and your career can flourish.

Ready to Take the Next Step? Apply today and embark on a rewarding career journey with Gate City Bank!

EOE/including Disability/Vets

Member FDIC