Technology Support Tech

Maricopa Unified School District #20

Human Resources

44150 West Maricopa/Casa Grande Highway

Maricopa, Arizona 85138

520.568.5100 - main number

520.568.5151 - fax number

POSITION TITLE: Technology Support Tech

Classification: Non-Exempt Classified Based on Experience, 40 hours a week, 12 month employee

SALARY: Approved Classifed Compensation Plan (Education and Experience)

REPORTS TO: Technology Coordinator

GENERAL STATEMENT OF RESPONSIBILITIES:

Under general supervision, assist in a variety of technical work related to

installation and maintenance of networked computers, printers and their associated software.

Duties and Responsibilities

• Troubleshooting workstations and network client problems, resolving routine issues and referring complex issues to the supervisor with recommendations for resolution.
  
• Assists with answering routine technical questions from users regarding software application usage, Internet connection/usage, and electronic mail systems.
  
• Assists in the installation and maintenance of user workstation hardware; replaces/configures a variety of hardware components, including motherboards, network cards, memory and related peripherals.
  
• Assists in the installation/troubleshooting of classroom display units.
  
• Responsible for assisting with events that involve audio/visual equipment during and after school hours.
  

Required Skills

• Knowledge of computer hardware and computer software
  
• Windows 10 and Chrome OS
  
• Ability to work independently
  
• Ability to logically troubleshoot problems to eliminate possibilities
  
• Ability to communicate effectively
  
• Physical Effort - Must have the ability to lift, move and/or carry equipment weighing up to 50 lbs.
  

MINIMUM QUALIFICATIONS: High school diploma or GED and three (3) years work experience in security or a related field or an equivalent combination or education and experience that provide the required knowledge and skill. A+ Certification preferred but not required. Clean fingerprint record from The Arizona Department of Public Safety.

AN EQUAL OPPORTUNITY EMPLOYER

The Maricopa Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. The Maricopa Unified School District also does not discriminate in its hiring or employment practices. The following employees have been designated to handle inquiries regarding the nondiscrimination policies:

Title IX Coordinator

Assistant Superintendent of Human Resources:

Address: 44150 W. Maricopa/Casa Grande Highway Maricopa, AZ 85138

Telephone Number: 520-568-5100

Email:tbeckett@musd20.org

Section 504/ADA Coordinator

Director of Exceptional Student Services

Address: 44150 W. Maricopa/Casa Grande Highway Maricopa, AZ 85138

Telephone Number: 520-568-5100

Job descriptions and documentation requirements can be accessed and printed from our website at www.musd20.org