Taco John's General Manager

Pentex Restaurant Group operates over 45 Taco John's locations in eight states (ND, SD, MN, MO, IL, WI, IA, and MT) with nearly 1,200 employees (and growing). We are the leading franchisee of Taco John’s restaurants, and we own and operate 2 HuHot Mongolian Grill restaurants. We are growing, come and grow with us!

Full-Time, Exempt

The General Manager (GM) leads the operation of Taco John’s restaurant. As a GM, you'll have responsibility for the financial success of your restaurant, as well as managing staff, keeping customers happy and adhering to health and safety mandates. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. Creating an uplifting and supportive environment in which a team is inspired to succeed is the primary role.

• Supervises restaurant crew - Team Member, Shift Manager, and AGM positions.
  
• Interviews, hires, and trains new crew members.
  
• Oversees the daily workflow of all crew members.
  
• Provides constructive and timely performance evaluations.
  
• Handles discipline and termination of employees in accordance with company policy.
  

• Lead and motivate team members by providing them with the tools, training, and follow-up necessary to achieve maximum performance.
  
• Train and develop successful team members for the restaurant while providing direction and guidance to ensure a positive and motivating work environment is established and maintained.
  
• Ensure ongoing coaching for improvement and use of constructive discipline and proper documentation of employee performance.
  
• Ensure problem resolution is available on all shifts and is utilized when appropriate, build trusting relationships.
  
• Escalates applicable employee relations matters to HR.
  
• Implement ongoing recognition culture in the restaurant.
  
• Meet the highest levels of customer service and satisfaction and selling efforts.
  
• Ensure that the restaurant meets company guest standards, follow-up on guest complaints timely.
  
• Maximizing positive customer experiences, sales, and profits.
  
• Manage all restaurant financial controllables using the restaurant plan. Systems include but are not limited to the use of automated tracking systems, managing employee labor, overtime, food, supplies within company standards, cash management and deposits per company standards.
  
• Maintain and protect all company assets.
  
• Develops food safety behaviors and standards.
  
• Maintain operational updates and utilize resources.
  
• Follow proper opening, closing, safety, and security procedures and maintain cleanliness and preventive maintenance programs.
  
• Recognize business generators and traffic patterns and plan shifts accordingly.
  

• Valid Driver�s License.
  
• Ability to multi-task and be self-motivated.
  
• Solid financial analysis skills.
  
• Drive and determination.
  
• Great attitude and customer-oriented personality.
  
• Strong talent and performance management skills.
  
• Understands and has a passion for the intricacies of working with food and beverage
  
• Previous success with restaurant systems and tools, and leading and supervising.
  
• Possesses POS and MS Office computer skills.
  
• SERV Safe certified preferred but not required. If not already certified, the company will provide SERV Safe training.
  
• Likes to have fun at work!
  

• Fast Food General Management Experience, 1 year (required) and the desire to move your career to the next level.
  
• Traditional Fast Food, 2 years (required).
  
• Drive Thru Experience 3 years (required)
  

• Health, Dental, & Vision Insurance
  
• 401(k) with Company Match
  
• Employer Paid Short Term Disability Insurance
  
• Employer Paid Long Term Disability Insurance
  
• Employer Paid Basic & Voluntary Life Insurance
  
• Employee Assistance Program (EAP)
  
• Rapid! Pay Cards for Direct Deposit
  
• Paid Vacation
  
• Sick Leave
  
• Paid Holidays
  
• Employee 50% Off Meals
  
• Monthly Bonus Program
  

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is required to stand, walk, and use their hands to operate a standard computer keyboard. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus. Requires long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies/materials up to 50 lbs. and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required.

Offers of employment at Pentex Restaurant Group (DBA Taco John's and HuHot Mongolian Grill) are contingent upon the candidate having successfully completed a criminal background check. Pentex Restaurant Group will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law. Background checks will be conducted on all final candidates.

INTEGRITY - Never cheat the guest. Never cheat the team; HUMILITY - Own your results. Raise your hand, admit mistakes, ask for help; EXCELLENCE - Do the little things right. The STANDARD is the standard; CELEBRATE - Every win counts. Share Success.

Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.