The Surgery Scheduler is responsible for the following duties:
Schedule surgery and test for designated physicians and sites
Obtain precertification for applicable procedures and test according to patient insurance specifications including the assistant surgeon or physician assistant
Ask insurance company if the patient condition is pre-existing
Enter the surgery and reimbursement information in the computer system
Flag ?out of network insurance? information in the computer system
Obtain a signed ?Advanced Beneficiary Notice? (ABN) from the patient for all non-covered procedures, if not already obtained
Notify the patient of pending procedure/test and schedule the first post-op appointment
Notify the patient of any deductible and co-insurance payments that may be due and arrange for the payment to be paid prior to procedure
Fax H&P and consent form to appropriate facilities for surgeries
Assist the Site Coordinator when and wherever needed including answering the telephone or front desk duties
Adhere to policies of Surgical Specialists of Charlotte, OSHA, and HIPAA standards and guidelines
Perform strategic and tactical functions and will do whatever is required to model outstanding customer service toward out patients, clients and staff.