4)Works closely with scheduling personnel to ensure appropriateness of exam. 5)Acts as contact person for patient, visitors, and physician’s and staff concerns, complaints or dissatisfaction; makes any immediate corrections as appropriate to satisfy customer needs and forwards all complaints and any actions taken to manager. 6)Oversee supply ordering for assigned areas to assure continuity in patient care. Determine inventory usage, monitor usage and resolve any issues related to supplies.
7)Perform exams in areas where licensure or experience permits when necessary to maintain adequate coverage and operations. 8)Respond to patient questions and concerns about specific procedures 9)Ensure patient confidentiality is maintained in all areas including computer and patient information and communications. 10)Ensure compliance with department and AMG policies including MVP, Service Recovery methods and scripting. 11.
Assign and monitor staff attendance at mandatory in-service programs. Personnel: Coordinates direct reports with regards to schedules, work assignments and quality improvement standards. 3)Conducts performance reviews and minor disciplinary actions for direct reports within timeframe designated by the Advocate. 4)Conducts meetings for direct reports and department meetings.
5)Communicates changes in policy and procedures, operational and clinical protocols, via appropriate method. 6)Updates standard workflow and procedures as appropriate. Assists with updates of policies as needed 7)Prepares time and attendance for processing, resolving any errors and pay disputes. 8)Coordinates and oversees training of new employees in Imaging Suites according to department policies and procedures; responsible for evaluation and/or verification of employee competency.
9)Maintain an environment conducive to associate satisfaction through active monitoring of department technical, safety and quality of care issues 1)Prepares staff work schedules 2)Approves requests for PTO, etc. Quality: Under the direction of the Radiology Practice Manager and Medical Director, Improvement maintains a Quality Improvement plan for the Department. 1)Evaluates films and makes recommendations for improvement in either technique or positioning as needed. 2)Monitors technical competence of staff 3)Monitors equipment, trouble shoots and determines the need for and makes service support calls when required.
4)Maintains communication to all service support personnel to monitor downtime status; coordinate needed preventative maintenance and make schedule adjustments as necessary. 5)Collect pertinent data and prepare required monthly reports to present at department meetings when requested. 6)Recommends actions or methods for improvement to department operations. 7)Attends continuous quality training classes as appropriate as required or recommended by the Radiology Practice manager.
8)Assists with ensuring the department meets all guidelines, rules and regulations as recommended by AAAHC or any other regulatory agency policies the clinic adheres to. 9)Serves as a liaison with internal and external customers with a focus on improving business relationships and resolving customer complaints. 10)Participate in Radiology Management committee 11. Participates on AMG West committees, task forces and special projects to help improve communication and promote growth for the department.
2)Participates in and assists in the development of staff in-services, continuing education, and orientation programs. 3)Maintain educational requirements as required for IEMA licensure and attend and participate in opportunities that provide professional growth and learning. Education/Experience Required: ARRT Registered in Radiography and at least one other modality (CT, MRI, NM, Mammo or Ultrasound) or ARDMS. Prior healthcare leadership experience required.
Access to the fact that the patient is present at the facility 0 3. Access to patient demographic information 0 4. Access to patient demographic and insurance information And this position also requires access to the following limited clinical information (list specific portions of the record the associate needs to have access to) 0 5. Access to patient demographic and insurance information except …… And this position also requires access to the entire patient clinical record excluding (list specific portions of the record the associate does not have access to) 0 6.
Access to the patient demographic and insurance information And this position also requires access to the entire patient clinical record 1 Part II Behavioral health access: (check one) 1. This position does not require access to patient behavioral health/psychiatric clinical information 1 2. This position requires access to patient behavioral health/psychiatric clinical information 0 Part III This position requires: (check one) 1. Access to current information about patients 0 2.
Access to historical information about patients 0 3. Access to both current and historical information about patients 1 Part IV This position requires: (check all that apply) Access to patient information located in the following information systems indicate all required Allegra 0 CareNet 0 Electronic Medical Record 1 IDX 1 Midas 0 PharmNet or other Pharmacy systems 0 RIS, PACS and/or other radiology systems 1 TSI or Eclipsys Decision Support 0 Penrad (Imaging Suites Supv only) 1 Other______________________ 0 Other______________________ 0 Other______________________ 0 This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Hourly based
IL , United States Aurora, IL, United States
IL , United States Aurora, IL, United States