Student Wellness Business Operations Manager

The new

Student Wellness Center (SWC) is a 165,000 square foot facility that opened in August 2024. The new facility enhances the integrated and holistic model of student health and wellbeing at MSU. Student Wellness includes three departments including Campus Recreation, Counseling and Psychological Services, and Student Health Services. Additionally, the Student Wellness office core includes facility operations, health education and promotion programs, basic needs, and administrative support for all of Student Wellness. Each of the three department has a Business Operations Manager. This position will be housed in the SW office area supporting and overseeing the day-to-day business operations of the office, supervising student workers, assisting the Associate Vice President with high-level administrative needs, human resources, payroll, and purchasing. The SW BOM will work closely with the shared services staff within SW including budget, human resources, and communications, as well as work closely with the other SW BOMS.

Duties and Responsibilities
Human Resources:* Coordinate new employee recruitment and handle all new hire and termination procedures for both professional and student staff. Assist other SW departments with these tasks during peak times.

• Manage payroll processes, including bi-monthly payroll processing/reconciliation and payroll audits.
  
• Provide administrative support for search processes and serve as the search manager as needed.
  

Office Support:* Provide administrative support for the AVP and SW office staff including making meeting arrangements, travel planning, support with calendars, and other general office duties.

• Support administrative needs of the new Director of Facilities and Operations and support facility processes.
  
• Provide reception and front desk customer service to staff, faculty, students and visitors.
  
• Work closely with the other Business Operations Managers in Student Wellness.
  
• Serve on committees (internal and external) as directed by the AVP.
  

Fiscal Management:

• Accountable for procurement of goods/services, reviewing/approving transactions, monitoring expense, revenue, and receivables, requesting payments, submitting budget transfers, requesting budget changes, and assisting with the management of annual fiscal year budgeting activities.
  
• Provide fiscal management support of the Bounty of the Bridgers Food Pantry including grants and foundation funds.
  
• Work closely with Fiscal Shared Services and central finance to ensure departmental resources are used in accordance with university policies and procedures related to business procedures, purchasing policies and procedures, and travel policies.
  
• Maintain knowledge and regular review of all business operational systems, automated processes, and related technology.
  
• Research and compile information to analyze and produce fiscal reports or documents in conjunction with the AVP (eg. Travel projections and tracking, position budgeting forecasting, etc)
  

Broad SW Oversight:* Provide broad oversight and support for Student Wellness functions, including supporting health education programs and the Director of Facility Operations.

• Oversee ordering and manage contracts for large-scale Student Wellness operations, including custodial services.
  
• Assist with various operational support needs across the broader Student Wellness division.
  

Required Qualifications - Experience, Education, Knowledge & Skills

• Bachelor�s degree or an equivalent combination of relevant education and/or experience in a position that provides applicable experience.
  
• Demonstrated excellent customer service skills working with people from many different backgrounds.
  

• Successful experience completing complex tasks independently with minimal supervision.
  

• Demonstrated competency using different software programs and systems including Microsoft Office (Teams, OneDrive, SharePoint, Outlook, Excel, Word).
  

Preferred Qualifications - Experience, Education, Knowledge & Skills

• Demonstrated organizational, analytical, and critical thinking skills.
  

• Demonstrated ability to work independently, organizing and prioritizing multiple assignments with a high degree of accuracy and confidentiality; attention to detail; while maintaining a positive, effective, and professional approach.
  

• Demonstrated experience developing and maintaining replicable, detailed, and accurate operational systems and record keeping processes.
  

• Experience in recreation, medical, health and/or wellness operations and professional office settings.
  

The Successful Candidate Will

• Effectively coordinate and prioritize workload to meet time-sensitive deadlines.
  
• Strong commitment to a team approach and investment in being part of a cohesive team in a changing environment.
  
• Utilize a growth mindset when facing personal and professional development opportunities.
  
• Have ability to positively respond to difficult situations with comprehensive and creative outcomes.
  
• Consistently demonstrate professional written and verbal communication skills.
  
• Demonstrate initiative and ability to work collaboratively in a team-oriented office culture, assisting with special projects, events and departmental and/or Student Wellness area initiatives
  
• Possess excellent interpersonal skills and abilities to build and maintain positive working relationships within the department, University, and community
  
• Model professional and ethical behavior
  
• Maintain knowledge of and implement current best practices for business and operations in college health and recreation.
  
• Seek opportunities to enhance the overall operations of the Student Wellness Center with intentional interdepartmental collaboration and the development and implementation of integrated operations processes.
  

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on

August 20th ; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.