Store Manager Job Description
Reports To: District Manager
Supervises: Store Management and Sales Associates
Status: Full-Time
Responsibilities: Leadership . Motivate the team by communicating the Alumni Hall vision . Communicate clear expectations and hold all employees accountable for achieving goals . Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business . Give clear division of responsibilities to management staff . Hold productive and informative monthly staff meetings to address all areas of the business People Development . Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience . Coach team members in their job responsibilities to increase confidence and productivity . Consistently assess performance and provide feedback to associates through monthly check ins & annual performance reviews . Recognize performance issues and develop action plans in a timely manner . Ensure that all team members adhere to all employment policies & a professional work environment . Create a fun and exciting atmosphere for customers to shop in and employees to work in Visual Merchandising . Supervise and direct all merchandise processing . Achieve excellence in the execution of all visual merchandising directives . Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms Performance . Be able to open and close the store, handle deposits, and follow daily operations and expectations . Strive to achieve daily, monthly, and annual sales goals . Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets . Achieve UPT, ADS, Email Capture, & Ecommerce Performance goals . Ensure proper scheduling practices and achieve payroll budget goals .Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently . Develop a working knowledge of collegiate sports and local university activities Communication . Communicate with the store staff as well as the corporate office . Communicate merchandise needs to the buying staff . Communicate with the marketing department and execute all marketing directives . Stay current with competition by visiting frequently and sharing the information with the District Manager . Ensure that all required Ecommerce and Social Media content is communicated in a timely manner
Qualifications: . Background Check required . Employees are subject to random drug screenings . Minimum high school degree or equivalent . Minimum 1 year retail management experience . Ability to lead a team, delegate, and follow-up . Ability to train, develop, & foster growth among employees . Ability to work in a fast-paced environment . Ability to work a schedule based upon the business needs - including holidays, nights, and weekends . Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
Job Type: Full-time
Pay: $44,648.86 - $53,770.67 per year
Ability to Commute:
Ability to Relocate:
Work Location: In person
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