Sr. Product Manager, NARF, Amazon Canada

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This role can be based in Seattle, WA; Arlington, VA; Toronto, ON, Canada

Do you crave a challenge and have a knack for crafting ingenious solutions that elevate customer experiences? Are you a seasoned program leader with a proven track record of success? If so, join Amazon Canada (CA) and spearhead the growth of our North American Remote Fulfillment (NARF) product!

Amazon Canada (CA) is searching for a seasoned and forward-thinking Sr. Product Manager to join our Cross-border Products team, which focuses on maximizing selection available through cross-border fulfillment channels, improving in-stock levels and delivery speed, and reducing cost-to-serve. In this pivotal role, you'll co-lead the CA NARF product, a strategic initiative that empowers US-based sellers to leverage FBA inventory to directly fulfill orders for Canadian customers. You'll be responsible for developing and executing a visionary roadmap to enhance inventory placement, cross-border transfers, and the overall seller experience. Ultimately, your goal is to drive efficiency, selection, speed, and cost reduction within the NARF channel. To accomplish this, you will work with executive leaders and stakeholders across global supply chain, transportation, operations, retail, compliance, and global product and tech.

You will manage the CA NARF product/program by developing and executing a roadmap. Your goal is to drive selection, speed, and cost reduction in this channel. You will own and drive the customer working backwards strategy, tenets, long-term goals, and execution together with governance structure to ensure success. You will work in a fast-paced retail environment and be required to lead not only at the strategic level, but also tactically by diving deeply into business and technical domains to unlock opportunities and course-correct as required. You will need to be comfortable interfacing and influencing across a variety of functional teams, and with individuals at senior levels. As this is a highly visible and impactful position, you must have the experience and capability to prepare high-quality documentation for senior executives. Excellent written, verbal communication and data analytical skills are a necessity.

What You'll Do:

• Manage the existing CA NARF program, coordinate with global stakeholders and continuously find ways to improve the program for our customers and selling partners.
  
• Create and own the strategic vision and roadmap for improving efficiency and effectiveness of the program.
  
• Collaborate closely with cross-functional teams, including supply chain experts, retail partners, compliance specialists and software development.
  
• Translate product vision into actionable plans, experiments, and measurable outcomes.
  
• Establish creative methods to track and measure the impact of program initiatives.
  
• Navigate ambiguity and thrive in a fast-paced environment, delivering results under pressure.
  
• Contribute to a collaborative and innovative work environment.
  

Who You Are:

• A results-oriented product leader with 7+ years of product, program or project management experience.
  
• Proven ability to develop and execute program strategies, leading from launch to mature-program state.
  
• Strong understanding of project management principles and best practices.
  
• Excellent communication and collaboration skills, able to effectively connect with diverse stakeholders at all levels.
  
• Adept at navigating complex problems, prioritizing effectively, and adapting to changing priorities.
  
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  
• Experience with agile methodologies and a passion for continuous improvement.
  
• A self-directed and proactive individual with the ability to work independently and as part of a team.
  

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• 5+ years of product or program management, product marketing, business development or technology experience
  
• Experience owning/driving roadmap strategy and definition
  
• Bachelor's degree
  

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• Experience in influencing senior leadership through data driven insights
  
• Experience working across functional teams and senior stakeholders
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.