Sr Manager, Packaging Design, Packaging Innovation, MSP

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The role of the Packaging Design team is to create packaging that surprises and delights Amazon’s customers

The primary role of the Packaging Design Manager is to lead the packaging design function to develop and support the scale of fiber-based packaging platforms (designs) that meet or exceed our customers’ expectations for the products that they buy yet works flawlessly through the supply chain delivering the lowest total cost and highest level of sustainability. To deliver packaging that delights our customers, the Packaging Design Manager will ensure the team has deep knowledge of paperboard material properties, converting processes, fulfillment processes, supply chain demands, customer experience and ensure each design passes a rigorous set of quantitative performance test. Through understanding customer concession data and broader customer and supply chain feedback mechanisms, the Packaging Design Manager will ensure our packaging platforms are continuously optimized and fit for use.

The candidate will ensure the core capabilities of the organization are in place and effectively utilized to accelerate Amazon’s drive to be best in class of fiber-based packaging. The individual’s team will work directly with the program managers, automation / machinery development engineers, packaging labs, our customer experience teams and other experts in the field of fiber-based packaging. Co-located with our designers and scientist for materials, machinery and automation design this role will work to ensure that Amazon’s packaging is best in class through co-creation and optimization. As part of the Mechatronics and Sustainable packaging team, this role is vital to ensuring future investments in automation are created with optimized packaging as a central and core tenet.

Key job responsibilities

• Provide leadership of the Packaging Design Team consisting of package designers, industrial designers, converting subject matter expert, lab technicians and data analyst
  
• Ensure the team develops, refines and provides evergreen stewardship of the company�s packaging platforms that are deployed across the global network
  
• Oversee the development of detailed specifications of our packaging platforms to be used by Amazon�s sourcing teams and our supplier
  
• Participate in stage gate reviews and topical development meetings as part of MSP global engineering leadership team
  

• Review and support the creation of white papers on packaging designs, performance, use cases and optionality that will be used in monthly business reviews or project report- out�s
  

• Participate / lead topical meetings to ensure the developments set the benchmark for customer experience, supply chain performance and sustainability.
  
• Travel to participate in customer experience reviews, supply chain audits, direct and third-party labs and to vendors.
  

About the team

Aligning mechatronics and packaging into one organization, (Mechatronics and Sustainable Packaging, MSP) enables Amazon to develop, deploy and scale automated solutions across the Amazon Fulfillment Network, especially from Pick to SLAM for the Automated Robotics Sortable (ARS) network. This group works backwards from deep customer insights to deliver solutions that seamlessly integrate into brownfield and greenfield deployments with safety as a top priority. In addition, Sustainable Packaging solutions are a thread that impacts and connects all parts of the Amazon Stores supply chain and customer experience. They take ownership for the entire packaging experience including selling partner design, first/middle/last mile and total customer experience. They eliminate waste and packaging wherever possible. Where Amazon added packaging is required, they are transitioning from single-use plastics to curbside recyclable paper-based materials.

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• BA in Packaging Science, Packaging Engineering or similar 4 year packaging or industrial design degree
  
• 10+ years of paperboard / corrugated design experience is required; paper science background is a plus
  
• 4+ years of management experience of a packaging design team
  
• Proficient in Artios CAD, Adobe, Solidworks and/or other similar design package
  

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• Track record of creative package design demonstrating the linkages to: machinery & automation, supply chain performance, converting techniques, paperboard material properties and customer experience
  
• Deep understanding of packaging performance testing methodologies and results (ISTA/ASTM); hands on experience in working with packaging laboratories
  
• Deep understanding of fiber based converting�s processes (boxes, bags, pouches)
  
• Demonstrated understanding of paperboard materials (Kraft, CRB, FBB, Linear, Mediums) and the performance implication of substrate choices
  
• Working knowledge of the patent processes
  
• Finite element or other similar package performance simulation tools
  
• Working knowledge of recycling processes, technical barriers to recycling and options to overcome those barriers
  
• Working knowledge of sustainability scorecards, LCA�s and how to rate packaging designs
  
• Working understanding of Extended Producer Responsibility (EPR) and implications on packaging design
  
• Experience managing global teams
  
• Active industry association participation: Institute of certified packaging professionals (IoPP), Paperboard Packaging Council (PPC)
  
• Execution of a major new a packaging design launch where the candidate owned the packaging design process supported by complementary team role in machinery & automation and material science would be expected
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $155,700/year in our lowest geographic market up to $269,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.