Solution Architect - Customer Success & Sales Engineering

ARMO, the creator and maintainer of Kubescape-the world’s fastest-growing and most adopted open-source Kubernetes security project (an official CNCF Incubation Project)-is connecting the dots between Cloud, Kubernetes, container, and application security, all with runtime insights. ARMO delivers complete protection for cloud-native applications through the first Behavioral Cloud Detection and Response (CADR) solution, offering fully explainable and traceable runtime security across the entire cloud stack.

5Candidates is hiring a Customer-Facing Solution Architect on behalf of ARMO. We’re looking for someone with deep technical expertise in cloud security and a strong ability to build relationships.

In this role, you’ll work directly with SMB and enterprise clients, translating their business and technical needs into tailored technical solutions. You’ll lead both pre- and post-sales engagements-delivering demos, guiding onboarding and implementation, introducing new capabilities, and ensuring the platform is aligned with the customer’s security goals.

As a trusted advisor and cloud security expert, you’ll empower customers to adopt, optimize, and scale secure Kubernetes environments using ARMO’s platform.

• Act as the primary technical point of contact for customers, building strong relationships and ensuring success with ARMO�s platform
  
• Occasionally deliver demos and POCs alongside the sales team
  
• Lead interactions with enterprise customers via periodic meetings, Slack, and email
  
• Manage the full customer journey: uncover pain points, business goals, milestones, and drive toward success
  
• Oversee onboarding, deployment, and integration of ARMO solutions (SaaS and On-Prem)
  
• Provide hands-on training and best practice guidance to maximize product ROI
  
• Serve as a trusted advisor to DevOps, DevSecOps, and security teams
  
• Contribute to strategic account planning and customer growth initiatives
  
• Boost product adoption, ensure retention and renewals, and identify expansion opportunities
  
• Collaborate with Product and Engineering teams to relay customer feedback and influence roadmap
  
• Build customer dashboards and translate product usage data into actionable insights
  

• 3+ years in a customer-facing technical role (Solution Architect, Support, CSM, Sales Engineer, etc.)
  
• Deep hands-on knowledge of cloud platforms and Kubernetes/containerized environments
  
• Experience with AWS, GCP, Azure
  
• Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Helm) is a plus
  
• Strong understanding of security principles, DevOps, and compliance practices
  
• Excellent interpersonal skills; ability to bridge business and technical conversations
  
• Proven success in driving product adoption and customer advocacy
  
• Advanced-level English (verbal and written) is a must; additional languages are a plus
  

Job Type: Full-time

Work Location: Remote