Smarthands Field IT Solutions Specialist

About Us: Cook Technology Corporation a leading IT service provider in Florida, is seeking an experienced IT Solutions Specialist to join our team. If you thrive on technical challenges, enjoy problem-solving, and want to contribute to enterprise-level projects, this role is for you.

Role Overview: As an IT Solutions Specialist, you’ll be at the forefront of our client interactions, providing technical expertise and ensuring seamless operations. Your ability to troubleshoot, communicate effectively, and adapt to evolving technologies will be critical.

• Cutting-Edge Projects: Work on diverse projects, from network upgrades to server maintenance.
  
• Collaborative Environment: Collaborate with skilled technicians and contribute to our 98% client satisfaction ratings.
  
• Professional Growth: Opportunities for promotions and market ownership based on performance.
  
• Technical Exposure: Gain hands-on experience across the tech spectrum, including printers, security systems, and more.
  

Responsibilities:

• Technical Excellence: Troubleshoot hardware, software, and network issues with precision.
  
• Documentation: Maintain accurate records of work orders and project details.
  
• Client Communication: Clearly convey technical information to clients and team members.
  
• Adaptability: Stay informed about enterprise-level technology trends and adapt to new tools.
  

Qualifications:

• Technical Skills:
  
• PC repair, including motherboard swaps.
  
• Network configuration, subnetting, and cable management.
  
• Installation and maintenance of routers, switches, and access points.
  
• Familiarity with security protocols (firewalls, VPNs).
  
• Tools and Equipment:
  
• Reliable transportation for on-site visits.
  
• Smartphone with hotspot capability.
  
• Essential tools (screwdriver set, cable tester, etc.).
  
• Laptop with internet access and camera.
  
• Cisco console cable and USB to DB9 adapter.
  
• Knowledge of Ethernet cabling standards (Cat5e, plenum-rated).
  
• Communication Skills: Effective verbal and written communication.
  
• Availability: Willingness to handle on-call requests and occasional after-hours work.
  

Compensation and Benefits:

• Competitive hourly pay based on experience ($15.00 - $30.00 per hour).
  
• Material reimbursement at local rates.
  
• Opportunities for growth within the company.
  

How to Apply: If you’re ready to contribute your technical expertise and grow with us, follow these instructions:

• Attention to Detail: Read the entire job post carefully.
  
• Application Process: Do not email or call directly; submit your application through official channels.
  

Thank you for considering Cook Technology Corp. We look forward to hearing from you!

Job Types: Full-time, Part-time

People with a criminal record are encouraged to apply

Ability to Relocate:

• Naples, FL: Relocate before starting work (Preferred)
  

Work Location: In person