Ski Area Assistant Superintendent

Class Summary

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Do you have a passion for the outdoors and experience managing operations in a dynamic, seasonal environment? The City of Casper is looking for a

motivated and experienced Assistant Ski Area Operations Supervisor to help lead and support the year-round success of Hogadon Basin Ski Area.

As the right hand to the Ski Area Superintendent, you'll be at the heart of lift operations, snowmaking, trail maintenance, budgeting, and staff coordination-both on and off the slopes. This is your opportunity to make a lasting impact on one of Wyoming’s premier recreation destinations.

What You'll Do:

• Assist in managing day-to-day operations, staff training, and scheduling
  
• Help maintain and operate ski lifts, snow grooming equipment, and snowmaking systems
  
• Oversee off-season projects including forest management, erosion control, and building maintenance
  
• Support budgeting, reporting, and inventory tracking
  
• Provide exceptional customer service to the public and staff alike
  

Incumbent is responsible for assisting with coordinating the organization, staffing, and operational activities for the Hogadon Ski Area, including on and off season.

REPORTING STRUCTURE:

Receives general guidance from the Ski Area Superintendent or higher-level management.

Typical Class Essential Duties

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1. Assists the Ski Area Superintendent in leading staff to include: prioritizing and assigning day-to-day tasks; monitoring daily operations; assisting with staff training; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. In the absence of the Superintendent, authorizes time off, approves payroll, and makes hiring decisions.

2. Assists in planning and scheduling the construction and maintenance of the operational activities for the Hogadon Ski Area.

3. Coordinates and assists with the maintenance of lifts, trails, buildings, and equipment; both on and off season.

4. Assists with budget preparation and administration; prepares costs estimates and justifications for budget items; and monitors expenses to align with the ski area budget.

5. Conducts forest management operations in the ski area, including tree removal and erosion control.

6. Identifies resource needs; participates in the development and implementation of policies and procedures; and helps set goals and objectives for work group(s) within the ski area.

7. Prepares operational and statistical reports, assigned.

8. Assists with the work plan for the Hogadon Ski Area; meets with assigned staff to identify and resolve problems; monitors workflow; reviews and evaluates work products, methods, and procedures.

9. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.

10. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry):

Knowledge of:

• Customer services principles.
  
• Operational characteristics, services, and activities of a ski area.
  
• Ski lift maintenance and repair.
  
• Applicable Federal, State, Local and City government codes, rules, and regulations relating to the various aspects of ski area management.
  
• Snow making machinery and snow grooming.
  
• Erosion prevention and repair techniques.
  
• Forest management techniques, including disease and pest control.
  
• Basic principles of municipal budget preparation and control.
  
• Principles of leading, training, and developing employees.
  

Abilities (position requirements at entry):

Ability to:

• Routinely demonstrate the City of Casper core values.
  
• Follow all City safety rules and procedures and immediately respond to/investigate observations or employee reports of accidents/incidents or unsafe conditions.
  
• Manage and coordinate the work of full-time and seasonal personnel.
  
• Interpret and explain City policies and procedures.
  
• Establish and maintain effective working relationships with those contacted in the course of work.
  
• Maintain confidentiality.
  
• Follow internal policies and practices regarding handling cash.
  
• Operate ski lifts, snow cats, snowmakers, snowmobiles, and other light machinery used in ski area maintenance.
  
• Learn first aid techniques.
  
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  
• Coordinate the work of personnel.
  
• Maintain a neat and professional appearance.
  
• Communicate effectively verbally and in writing.
  
• Oversee and schedule projects and programs efficiently.
  

Skills (position requirements at entry):

Skill in:

• Customer service.
  
• Explaining, demonstrating, and clarifying information to others.
  
• Supervising the activities of a ski area.
  
• Monitoring and mentoring employees.
  
• Technical writing.
  
• Operating a variety of modern office equipment, software, and operating systems/applications.
  
• Oral and written communication, sufficient to exchange or convey effective information.
  
• Time management.
  
• Delegating and prioritizing work.
  
• Managing and maintaining inventory, supplies, and equipment.
  
• Interpreting and applying applicable laws, rules, and regulations.
  
• Budget preparation.
  
• Operating and maintaining a variety of tools and equipment.
  
• Operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public.
  

Training, Experience & Certifications

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EDUCATION and EXPERIENCE

• High school diploma or equivalent (G.E.D.) required.
  
• Associate�s degree in resort management, business or public administration or a related field preferred.
  
• Minimum of two (2) years of experience in ski area operations or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
  

LICENSING and CERTIFICATIONS

• Possession of, or ability to obtain, a valid Wyoming Class B Commercial driver�s license preferred.
  
• Possession of, or ability to obtain, an Outdoor Emergency Care Medical Technician (OEC-T) or Emergency Medical Technician (EMT) certification, within one (1) year of hire.
  

Supplemental Information & Physical Requirements

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The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Women, minorities, and individuals with disabilities are encouraged to apply.

Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).

As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.

Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.

Physical and Environmental Conditions:

City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include:

• Emergency response/rescue
  
• Handling or working with hazardous materials, including chemicals as well as solid and liquid waste
  
• Operating or maintaining water and wastewater systems
  
• Writing or modifying code, maintaining, or modifying City data systems including work on networks, servers, and communication systems
  
• CDL operations and driving
  
• Operating power-driven machinery or equipment
  
• Creating or modifying health, financial, security and/or risk documents or assessments
  
• Working with or directing minors
  

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body. Incumbent may be subject to extreme temperatures.

Working at the City of Casper

The City of Casper offers a variety of benefits to qualifying full-time employees. For more information on any of our benefits, please call Human Resources at (307) 235-8344.

For positions that qualify:

Benefit Programs: Look at these amazing benefits:

• CIGNA Health
  
• Delta Dental
  
• VSP Vision
  
• Medical Reimbursement Account, Flexible Spending
  
• MASA Supplementary Ambulance Care
  
• Voya Supplementary Hospital, Accident, and Critical Illness Plans
  
• Short-term and Long-term Disability Options
  
• Life Insurance
  
• 457/IRA Retirement Options
  
• Employees Family Assistance Program (EFAP) Free Counseling Services
  
• Pet Insurance
  
• Legal Shield/ID Shield
  
• Eleven Paid Holidays Annually
  
• Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution.
  

+ Public Employee Pension Plan:

• Employer 9.37% Employee 9.25%
  

+ Law Enforcement Pension Plan

• Employer 10.6% Employee 6.6%
  

+ Paid Fire B Pension Plan

• Employer 16.00% Employee 11.245%
  

Paid Time Off (PTO):The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date. Each full-time employee’s PTO accrual is limited to a total of 720 hours, which equates to 18 weeks (40-hours per week) of PTO.

Tuition Reimbursement:Reimbursement % is based on grade level received. Includes books and some fees.

Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Visit https://studentaid.gov/pslf/ to learn more and understand whether you may be eligible.

CredibleMind: Mental health and wellness resources at healthynatrona.crediblemind.com. This robust platform offers: Assessment Tools

• 21 different mental health assessments to help you understand your wellness needs
  

Extensive Resource Library

• Over 100 mental health and well-being topics
  
• Articles, podcasts, insights, tips, facts, videos, apps, books, and current news
  
• Interactive Learning Lab with wellness series and practices
  
• Community resources and online courses
  

Employee Assistance Program: Free counseling available to employees and their immediate family members.

Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment.

Additional Benefits and Annual Fun Events:

Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon. This event includes catered food, awards, and great door prizes.

Annual Employee Golf Tournament - Swing into Fun: Join us for our annual employee golf tournament. This event is typically in late Summer at our Municipal Golf Course and offers food and door prizes. Open to current employees, retirees, and family members.

Employee Holiday Breakfast - Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper. We invite all employees to kick off the holiday season with our Annual Holiday Breakfast.

Chili Skate Night - Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena. Employees and their families are invited to join us for an evening of icy fun and delicious chili.

Wellness Programs - Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees.

Leadership and Employee Development - We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success. Human Resources provides employee training and mentoring opportunities to foster leadership and employee development within our organization.