Service Coordinator/Dispatcher

Expert-Level Customer Service. Driving Tasks to Completion.* Enjoy working with people in a fast-paced environment?

• Do you thrive in managing multiple projects to completion?
  
• Are you an effective communicator in a professional environment?
  

Good. We have an opportunity that may fit your career path.

We are Deeptree Inc, a growing IT managed services firm proudly headquartered in Wasilla, Alaska. From our first day, our Mission and Vision have been focused on serving our customers with leading-edge support of their technology network. This is done by recruiting and retaining the talent that will evolve our daily business practice and work to define the perfect customer experience; One Client at a Time.

That’s where you come in… Keep reading; it gets better.

We are looking for our Service Coordinator/Dispatcher; where our ideal candidate will be able to handle calls on a multi-line phone system while providing exceptional customer service to our cherished clients. Ideally, our chosen candidate will find success in bringing the following skills to this opportunity:* Strong Capacity to Manage Multiple Customer Requests/Needs at one time.

• Expert level in Verbal Communication while working with a Ticketing System.
  
• Proficient ability to work among a team and handle diverse personalities.
  
• Previous Service Dispatch experience
  
• Strong Desire to Learn and Grow in an Intellectually Driven Environment
  

So, why work with us at Deeptree?

Beyond working among with a fun team of people, we have a growing stack of unique employee benefits that are enticing to the right person. You'll have flexible PTO, access to lots of training and development, and an opportunity to grow with the company. From the onset, we will provide you training in our Service Procedures and Service Commitment Guidelines so that you can become a vital part of our Client Success Equation. We will support your professional through free access to training materials and certification.

Ready for the next step?

If you think this opportunity is meant for you, Apply. If you

feel your background and experience are what we’re looking for, apply. There is no better time to capitalize on your hard work and preparation for professional success!

This is an on-site position. Local candidates only, and no recruiters, please.

Job Type: Full-time

Salary: $17.00 - $22.00 per hour

Benefits:* Employee discount

• Paid time off
  
• Professional development assistance
  
• Referral program
  
• Tuition reimbursement
  

Schedule:* 8-hour shift

Education:* High school or equivalent (Preferred)

Experience:* Customer service: 3 years (Preferred)

License/Certification:* Driver’s License (Preferred)

Work Location:* One location

This Job Is Ideal for Someone Who Is:

People-oriented * - enjoys interacting with people and working on group projects

Adaptable/flexible * - enjoys doing work that requires frequent shifts in direction

Autonomous/Independent * - enjoys working with little direction

This Job Is:* A good fit for applicants with gaps in their resume or who have been out of the workforce for the past six months or more

• A job for which all ages, including older job seekers, are encouraged to apply
  
• Open to applicants who do not have a college diploma
  

Company’s website:* https://deeptree.tech

Company’s Facebook page:* https://facebook.com/deeptree

Benefit Conditions:* Only full-time employees are eligible

Work Remotely:* No