Senior Practice Manager - CCP Heritage and Harrisburg

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Senior Practice Manager to support the office in Camp Hill and Harrisburg.

Manage all operational aspects of the practice sites to ensure quality patient care.

• Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
  
• Supervise and oversee practice budgets.
  
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  
• Serve as liaison to various UPMC departments and resources.
  
• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  
• Develop strategic plans for practices.
  
• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  
• Ensure compliance with all UPMC policies and procedures.
  
• Communicate effectively with staff, physicians and peers through oral and written communications.
  
• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  
• Assist in physician relations as necessary.
  
• Maintain knowledge initiatives as it relates to the operation of the practices.
  
• Oversee and assist in the recruitment of staff and new practices.
  
• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  
• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
  
• Associate's Degree + 3 years healthcare experience and 3 years of management experience
  
• High School Diploma + 5 years healthcare experience and 5 years of management experience
  

• Act 31, Act 33, Act 34, Act 73 with renewal