SENIOR ADMIN ASSISTANT

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This position performs routine to moderately complex clerical work in support of efficient and effective department operations; provides professional, courteous customer service at all times; and performs related duties as assigned. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: grasping, handling, hearing, kneeling, speaking, stooping, talking, visual acuity, and walking.

Work environment involves exposure to no known environmental hazards; and is safe and secure that may periodically have unpredicted requirements or demands.

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• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed. May use two-way radio to communicate with field personnel;
  
• Greets office visitors; directs visitors to appropriate office and/or provides information and assistance as requested;
  
• Provides a variety of information to the public regarding department procedures, policies and methods;
  
• Types, copies, files, processes, mails and/or transmits various documents, which may include forms, work orders, permits, correspondence, memos, reports, official or legal documents, notices, etc.;
  
• Assists in entering, preparing and processing department records;
  
• Maintains various lists and logs;
  
• Compiles data for records and reports as requested;
  
• Processes incoming and outgoing daily mail;
  
• Collects, receipts and accounts for various fees and fines received;
  
• Schedules meetings and appointments for department staff;
  
• Performs other routine clerical work, including but not limited to copying documents, filing documents and retrieving files, sending and receiving faxes, entering and retrieving computer data, assembling materials, running errands, etc.;
  

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• High school diploma or GED;
  
• Two (2) years of relevant prior experience;
  
• May be required to type 30 corrected wpm;
  
• Valid South Carolina Class �D†Driver�s License.
  

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• Knowledge of basic addition and subtraction, such as making change or measuring;
  
• Knowledge of personal computer equipment with skill in doing data entry and in the use of Microsoft Office 2000 preferred, utilizing Outlook and word processing software programs; skill in the use of spreadsheet software programs preferred;
  
• Ability to copy, transcribe, enter or post data or information;
  
• Ability to serve others such as customers, attending to their requests and exchanging information with them;
  
• Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner;
  
• Ability to perform semi-skilled work involving set procedures and rules but with frequent problems;
  
• Ability to read routine sentences, instructions, regulations, procedures or work orders; writing routine sentences and completing routine job forms and incident reports; speaking routine sentences using proper grammar;
  
• Ability to perform clerical, manual or technical tasks prescribed by standard practices but which may require computation, the use of several procedures, and the use of independent judgments with obvious choices; requires normal attention for accurate results; and
  
• Ability to guide others, requiring a few decisions affecting a few co-workers; works in a stable environment with clear and uncomplicated written/oral instructions but with some variations from the routine.
  

The City of Columbia is proud to offer a complete benefits package to full-time employees. This package includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time or temporary employees, including interns, are not eligible for City benefits.

To learn more details, visit our benefits page at:

https://hr.columbiasc.gov/benefits/