Security Operations Manager

Security Operations Manager

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to help lead our Kansas City area. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
  
• Supervising other line managers including but not limited to Site Managers and Site Supervisors.
  
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
  
• Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice.
  
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
  
• Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
  
• Working with sales and marketing to identify and develop new business opportunities.
  

• Bachelor�s degree from a four (4) year college or university is preferred.
  
• 5 or more years of related management and leadership in the security industry, law enforcement, or military.
  
• Excellent organizational, leadership, communication, and time management skills.
  
• Ability to work independently with strong portfolio management skills.
  
• Computer proficiency with MS Office products.
  
• Valid driver�s license and good driving record.
  
• Ability to travel and regularly visit all site locations in the Kansas City area.
  
• Flexibility to be on call as needed during all shifts.
  
• May perform other duties as assigned by Management and in coordination with the Regional Manager.