Sales Associate - Ala Moana 1

Honolulu, HI, US

Permanent

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

Montblanc | Ala Moana - Honolulu, HI

Reports to: Sales Manager

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

• Achieve preset sales objectives.
  
• Develop network and clientele.
  
• Capture client information; consistently adding information to further promote boutique relationships and sales
  
• Possess strong product knowledge of the various collections
  
• Provide outstanding customer service.
  
• Develop a working knowledge of simple pen repair and after sales service techniques.
  
• Maintain the aesthetic quality of the store.
  

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
  
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
  
• Excellent interpersonal, communication and computer skills are needed.
  
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
  
• Bilingual English/Mandarin preferred.
  
• Standing on the sales floor for 90% of the workday
  
• Reaching to access product stored within cabinets or on shelves
  
• Bending to access product stored within cabinets
  
• Occasional need to use a ladder to reach product
  
• Unpacking and/or lifting of large boxes that contain product
  

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range:

Salary will be determined based on relevant skills and experience.