This position will provide exceptional service while ensuring service level agreements (SLA) are met and the revenue cycle is managed appropriately. This role requires maintaining a positive relationship by promoting the Integra Connect suite of products and services.


The Revenue Recovery Coordinator requires strong communication skills and the ability to maintain a positive relationship with our clients and workforce (domestic/global). This role requires critical thinking, problem-solving, and analytical skills to identify trends and propose innovative solutions. Must exhibit strong organizational skills with the ability to multi-task and meet aggressive deadlines.


Responsibilities:


  • Provide support to assigned clients and understand the client�s operating requirements, including overall claims expectations and metrics. Conduct analyses to investigate ongoing or one-time operational issues.
  • Serve as point-of-contact for complaints or complicated accounts. Review and respond to claims escalating by the client�s compliance, operations, or advocate team.
  • Perform daily, weekly, and monthly reviews and analyses using operational metrics and reports to identify areas of improvement. Communicate identified trends and proposed resolutions with leadership.
  • Proactively research and resolve problems, communicate trends, and propose solutions for client and/or operational improvement. Exhibit expert knowledge regarding the products and services offered. Inform clients of new available services or updates to existing ones.
  • Partner with multiple levels of management and departments to maximize the efficiency of the billing process and accuracy of claims adjudication.
  • Complete special projects as assigned, the specifications of a project are satisfied, regular status updates are provided, and quality standards are met.


Qualifications:


  • High School Diploma or GED required.
  • Five (5) years of medical billing experience required with a demonstrated ability to evaluate data, navigate payor adjudication systems, and track record of effectively liquidating accounts receivables balances to cash; medical transportation billing experience is a plus.
  • Experience leading and/or working with a global team required.
  • Possess strong analytical, organizational, and problem-solving skills; ensures efficiency and quality standards are met.
  • Ability to effectively utilize proprietary accounts receivable billing system and internet tools, (e.g., internet mapping programs, eligibility websites, address search engines). Effective research skills to identify non-conventional methods to penetrate third-party payor organizational structure and identify key decision makers.
  • Technical knowledge of revenue cycle management principles, including working knowledge of cash posting processes, medical record guidelines, coding, and accounts receivable follow-up (e.g. HCPCS, CPT, ICD codes). In-depth knowledge of payor adjudication processes especially regionalized nuances.
  • Knowledge of HIPAA requirements, Sarbanes-Oxley (SOX) requirements, PHI, PCI, and compliance regulations.


Benefits:


Integra Connect, LLC provides a comprehensive benefits plan


  • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
  • Paid Time Off
  • 401k with employer match
  • Paid Holidays and Floating Holiday


Equal Opportunity Employer


Please note that the deadline for submitting applications is August 30, 2025. All applications must be received by this date to be considered.


Important Notice:


At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.


Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (

e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.


Here are some tips to help you identify and avoid job scams:


1. Always Check the Source:


Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.


2. Be Wary of Requests for Personal Information:


We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.


3. Verify Contact Information:


Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.


  • What is the sender�s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business�s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
  • If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.


If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.


If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).


Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.


Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.


Job Type: Full-time


Pay: $46,000.00 - $52,000.00 per year


Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


Work Location: Remote

Salary

USD 46,000 - 52,000 /yearly

Yearly based

Remote Job

Worldwide

Job Overview
Job Posted:
1 month ago
Job Expire:
1 week from now
Job Type
Full-Time
Job Role
Advocate

Share This Job:

Location

Remote , United States