Resident Care Coordinator

The Resident Care Coordinator is responsible for assisting with the planning, organizing, staffing, directing, and

coordinating the Assisted Living and Memory Care neighborhoods to ensure quality care for residents; be

knowledgeable of and implement federal, state and local regulations for a safe and engaging experience for the

residents, personnel, and physical environment.

Assists with the oversight of the care of the Assisted Living and Memory Care neighborhoods and assists

with the direction of the day-to-day functions of staff

Ensures that emotional, physical, psychological, and safety needs are met through all program services and

activities

Assists with managing labor costs, supplies and other line items in department budget

Meets with staff and support personnel to plan and schedule shifts, services, programs and activities

Assists with the supervision and development of the performance of all care department team members

Assists with the supervision of employees. Assists with interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems

Assists with the supervision and provide daily care services to residents, including but not limited to:

Completion of care assessments and resident care plans, discussing changes in resident condition with

physicians and responsible party members, introducing interventions to reduce falls based on individual

resident needs, etc., reviewing progress notes, medication and care task records. Also provide medication

administration and help with resident care, as needed

Assists with the implementation, coordination and management of person-centered care based on

company's philosophy, mission and core values

Direct resident well-being according to State regulations to ensure appropriate and acceptable standards

of care and adequate staffing

In collaboration with Director of Wellness, coordinate, complete, and/or review data reports and queries

in compliance with Company's Resident Care QualityAnalytics program and protocols

In collaboration with Director of Wellness, conducting care conferences and completing timely

assessments and accurate care plans in the electronic health record, plus communication with Business

Office Manager any additional care given for accurate resident billing

Maintain a working knowledge of state regulations, policies and procedures, dictated for compliance

Assist with initial and on-going training for caregiving team members as well as other community team

members as necessary and as applicable based on State-specific regulations as well as Company's policies

and procedures

In conjunction with the community's multidisciplinary team, coordinate the resident move-in process

including screening, assessment, care planning and team assignments

Ensure appropriate delivery of services as identified in resident care plans by delegating, verifying and

communicating verbal and written expectations to caregiving team members

Participate in on-going resident assessment and determination of care needs as required by State-specific

regulations and Company's policies and procedures

Collaborate with, and monitor, external services providers to ensure the most appropriate and highest

level of service is provided to each resident

Ensure compliance with OSHA, FDA and Fire safety standards relative to wellness systems and resident

care

Other duties as assigned

Execution

Multi-tasks and easily prioritizes

Takes ownership and responsibility

Executes with diligence

Hard work ethic

Influencing

Strong communication and sets clear expectations

Influences others to take action

Is in tune with how to manage individuals

Leads with Integrity and excellence

Natural leadership and management

Strategic Planning

Able to see multiple solutions to a problem

Ability to anticipate and resolve problems

Critical thinking

Relationship Building

Ability to build relationships with personnel, residents, family members, visitors, community and the general public

Quickly builds trust with individuals and teams

Ability to deal with conflict and have difficult conversations

Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related

needs of the residents served

The changes associated with dementia illnesses, how they affect the individual's ability to function, and

the adaptive strategies that help maintain a resident's remaining abilities

EXPERIENCE:

At least one year of management experience in an assisted living or senior care setting

Candidates will be considered with caregiver certifications beneficial to the community and management

experience

Prefer two (2) years' experience working with persons with dementia

Adult Basic First Aid

CPR

Associate's degree in a Health Care related field, Social Work, Psychology, or Gerontology is preferred

Colorado Qualified Medication Administration Person (QMAP) qualification (for individuals that are not

licensed in nursing)

Prefer LPN license; Current state nursing license issued by appropriate state licensing agency; as required by

law, attend in-service educations within the community in senior living preferred

Works in all areas of the community

Moves intermittently during working hours

Is subject to frequent interruptions

Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions

and circumstances

Is subject to hostile and emotionally upset residents, family members, etc.

Works collaboratively with the on-site Executive Director who has ultimate operational control over the

campus

Communicates with the maintenance personnel, nursing staff, and other department supervisors

Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary

Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)

Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as

reactions from dust, disinfectants, tobacco smoke, and other air contaminants

Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and

Hepatitis B viruses

May be subject to the handling of and exposure to hazardous chemicals

PHYSICAL AND SENSORY REQUIREMENTS:

Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile

people within the community

Must meet the general health requirements set forth by the policies of this community, which include a

mental and physical examination

Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately

so that the requirements of this position can be fully met

Must be able to push, pull, move, and /or lift a minimum of 25 pounds to a minimum height of 5 feet and

be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet

May be necessary to assist in the evacuation of residents during emergency situations

Reports to: Executive Director of Community

Travel (minimal)

Flexibility with schedule

Must maintain valid, unrestricted Colorado driver's license